Job Description
• Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
• Update customer information in the customer service database during and after each call
• Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
• Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers
Job Type: Full-time
Salary: ₹20,110.00 - ₹23,000.00 per month
Schedule:
• Morning shift
• Rotational shift
Ability to commute/relocate:
• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Education:
• Bachelor's (Preferred)
Experience:
• Customer service: 1 year (Preferred)
• Customer support: 1 year (Preferred)
Language:
• English (Preferred)
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
• Update customer information in the customer service database during and after each call
• Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
• Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers
Job Type: Full-time
Salary: ₹20,110.00 - ₹23,000.00 per month
Schedule:
• Morning shift
• Rotational shift
Ability to commute/relocate:
• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Education:
• Bachelor's (Preferred)
Experience:
• Customer service: 1 year (Preferred)
• Customer support: 1 year (Preferred)
Language:
• English (Preferred)
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Banglore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
