Job Description
Profile Requirement:
- Any graduate or bachelor’s degree in commerce
- 1 to 2 years of prior experience as a Customer support executive
- Freshers with good communication skills can also apply
- Excellent interpersonal and communication skills required
- CRM platform knowledge required
Roles and Responsibilities:
- Handle inbound and outbound calls of customers
- Understand customer issues and try to resolve them in minimum time duration
- Encourage the client to purchase the products whenever possible
- Follow the customer service script provided by the company
- Maintain good customer relations
- Meet targets defined by the team leader
- Maintain records of the conversations with the customer and feedback from the client for future references
- Write and submit timely reports on performance, targets and customer queries.
Job Type: Full-time
Salary: ₹12,000.00 - ₹22,000.00 per month
Schedule:
• Day shift
Education:
• Bachelor's (Preferred)
Experience:
• total work 1 year (Preferred)
Language:
• English (Preferred)
Work Remotely:
• No
- Any graduate or bachelor’s degree in commerce
- 1 to 2 years of prior experience as a Customer support executive
- Freshers with good communication skills can also apply
- Excellent interpersonal and communication skills required
- CRM platform knowledge required
Roles and Responsibilities:
- Handle inbound and outbound calls of customers
- Understand customer issues and try to resolve them in minimum time duration
- Encourage the client to purchase the products whenever possible
- Follow the customer service script provided by the company
- Maintain good customer relations
- Meet targets defined by the team leader
- Maintain records of the conversations with the customer and feedback from the client for future references
- Write and submit timely reports on performance, targets and customer queries.
Job Type: Full-time
Salary: ₹12,000.00 - ₹22,000.00 per month
Schedule:
• Day shift
Education:
• Bachelor's (Preferred)
Experience:
• total work 1 year (Preferred)
Language:
• English (Preferred)
Work Remotely:
• No
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive |CCE position is now open for candidates interested in the Customer Care Executive sector. This role in Vadodara offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
