Coordinating with customers for feedback call
• Post sale and pre sale follow up
• Pre Delivery Coordination and arrangements of delivery kit and documents.
• Maintaining the customer data base
• Recording customer feedback.
• Following SOP's of Brand.
• Capturing complaints from customers.
• Resolving the complaints and getting satisfaction note.
• Ensuring ROAR score 100%.
• Preparing Root cause Analysis.
• Timely updation of sales process to the customers.

Job Type: Full-time

Salary ₹12,000.00 - ₹25,000.00 per month

Benefits:
• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:
• Day shift

Supplemental pay types:
• Performance bonus

Ability to commute/relocate:
• Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:
• Bachelor's (Preferred)

Experience:
• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:
• Tamil (Preferred)
• English (Preferred)

Work Location: In person

Speak with the employer
+91 9384005505
Application Deadline: 31/07/2024
Expected Start Date: 09/07/2024