Job Description
ROLE DEFINITION
Voice Outbound – US Project:
ROLE DEFINITION :- The candidate will be primarily responsible for handling Outbound Dialing & generating Leads through Cold Calling. He needs to regularly deliver the high-performance numbers, benchmark quality, greater turn-around time, targeted leads, and improvements in the process
RESPONSIBILITY DELIVERABLE :- · To Deliver the Leads Quality as specified by the Client.
· To make sure all the Parameters Defined from Client End are Delivered.
· Planning and managing workflow, productivity, turn- around time, and quality standards.
Learn and implement new methods and techniques to enhance self-performance and increase value to the Client.
TASKS & ACTIVITIES: ·
OUTBOUND LEAD GENERATION
§ Ensure Cold Calling through Dialers only & Deliverance of leads as per the Criteria Described from Client.
§ Ensuring data authenticity with proven methods of verification and validation process.
§ Keeping the additional Leads Sourced for future references or audit purposes.
Constantly improving performance in the top-line KPI’s such as Productivity (numbers), Quality, Turn Around Time, Discipline (Behavior) and Attendance.
· VALUE-BUILDING:
§ Understand the scope of work to ensure right performance per KPI definitions.
§ Learning new methods, tools & processing techniques from peers to deliver continuous performance improvements.
Suggesting new thoughts and ideas, which would enable value-building and innovation in the process.
ATTRIBUTE: Confident and Go-Getter Willingness to learn Hungry for personal growth Positive & Adoptable Win-Win Approach Thoughtfulness and Honest • SKILLS: Undergraduate/Graduate/Post-Graduate Experienced in the same domain Brilliant communication skills Knowledge of Phonetics & Abbreviations used in US Geography. Creative and result driven. Attention to Detail • KNOWLEDGE : Microsoft Tools (Word, Excel, and PowerPoint) Adobe and other PDF Tools. Previous experience in Voice Calling for Lead Generation/Sales is preferable.
# We have required experience candidate 1 years of exp.
# Remote Base Job
# US Shift
Urgent Hiring
Cv Send on mail
[email protected]
We have required immediate hiring.
Work From office
Voice Outbound – US Project:
ROLE DEFINITION :- The candidate will be primarily responsible for handling Outbound Dialing & generating Leads through Cold Calling. He needs to regularly deliver the high-performance numbers, benchmark quality, greater turn-around time, targeted leads, and improvements in the process
RESPONSIBILITY DELIVERABLE :- · To Deliver the Leads Quality as specified by the Client.
· To make sure all the Parameters Defined from Client End are Delivered.
· Planning and managing workflow, productivity, turn- around time, and quality standards.
Learn and implement new methods and techniques to enhance self-performance and increase value to the Client.
TASKS & ACTIVITIES: ·
OUTBOUND LEAD GENERATION
§ Ensure Cold Calling through Dialers only & Deliverance of leads as per the Criteria Described from Client.
§ Ensuring data authenticity with proven methods of verification and validation process.
§ Keeping the additional Leads Sourced for future references or audit purposes.
Constantly improving performance in the top-line KPI’s such as Productivity (numbers), Quality, Turn Around Time, Discipline (Behavior) and Attendance.
· VALUE-BUILDING:
§ Understand the scope of work to ensure right performance per KPI definitions.
§ Learning new methods, tools & processing techniques from peers to deliver continuous performance improvements.
Suggesting new thoughts and ideas, which would enable value-building and innovation in the process.
ATTRIBUTE: Confident and Go-Getter Willingness to learn Hungry for personal growth Positive & Adoptable Win-Win Approach Thoughtfulness and Honest • SKILLS: Undergraduate/Graduate/Post-Graduate Experienced in the same domain Brilliant communication skills Knowledge of Phonetics & Abbreviations used in US Geography. Creative and result driven. Attention to Detail • KNOWLEDGE : Microsoft Tools (Word, Excel, and PowerPoint) Adobe and other PDF Tools. Previous experience in Voice Calling for Lead Generation/Sales is preferable.
# We have required experience candidate 1 years of exp.
# Remote Base Job
# US Shift
Urgent Hiring
Cv Send on mail
[email protected]
We have required immediate hiring.
Work From office
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Customer Care sector. This role in Gurugram offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
