Job Description
Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
More about this Customer Care Executive job
Fusion Bpo_Xplore tech services group is aggressively hiring for the job profile of Customer Care Executive for 50 open positions at Kolkata in Ankurhati locality. Kindly go through the FAQs below to get all answers related to the given job.
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
More about this Customer Care Executive job
Fusion Bpo_Xplore tech services group is aggressively hiring for the job profile of Customer Care Executive for 50 open positions at Kolkata in Ankurhati locality. Kindly go through the FAQs below to get all answers related to the given job.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive in position is now open for candidates interested in the Customer Care Executive sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
