Job Description
About TSG Solutions:
We offer a variety of services ranging from traditional customer service operations to automation of contact services. Services are offered through multiple channels such as chat, email, form and social media. Customer obsession is at our very heart and delivering great customer relations for our clients is our motto. We are a BPO who specialize in non voice operations.
Job Description:
Candidates willing to relocate to Ahmedabad can apply for this job posting
Designation: Customer Care Executive (CCE) (work location - Ahmedabad)
International Voice Process - Customer Service Representative for US clients
Customer Care Specialist must possess excellent English verbal and written communication skills
BPO Executive must have ability to proactively understand customer issues and address it
Must have Customer Centric approach
Experienced Candidates (1-3 Years) are preferred
Experience in International Customer Care Domain will be an added advantage and preferred
Educational Qualification: Any Degree
Salary is negotiable as per the experience and skill set.
To take calls, chats & handle back office work promptly within agreed timescales and in line with agreed process and procedures.
To ensure prompt and accurate information being provided with appropriate resolution
To achieve operational targets as defined by for the process
To maintain queue levels to agreed SLA targets levels
We offer a variety of services ranging from traditional customer service operations to automation of contact services. Services are offered through multiple channels such as chat, email, form and social media. Customer obsession is at our very heart and delivering great customer relations for our clients is our motto. We are a BPO who specialize in non voice operations.
Job Description:
Candidates willing to relocate to Ahmedabad can apply for this job posting
Designation: Customer Care Executive (CCE) (work location - Ahmedabad)
International Voice Process - Customer Service Representative for US clients
Customer Care Specialist must possess excellent English verbal and written communication skills
BPO Executive must have ability to proactively understand customer issues and address it
Must have Customer Centric approach
Experienced Candidates (1-3 Years) are preferred
Experience in International Customer Care Domain will be an added advantage and preferred
Educational Qualification: Any Degree
Salary is negotiable as per the experience and skill set.
To take calls, chats & handle back office work promptly within agreed timescales and in line with agreed process and procedures.
To ensure prompt and accurate information being provided with appropriate resolution
To achieve operational targets as defined by for the process
To maintain queue levels to agreed SLA targets levels
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive | International Inbound Voice position is now open for candidates interested in the 12th Pass Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in 12th Pass Jobs is a plus.
