Job Description
We are Hiring For Customer Care Executive.
A Customer Care Executive is the first point of contact for clients and consumers who works to ensure that customers are satisfied with the products, and services offered by the organization.
Skills Required:- Excellent comms in both English and Hindi - No MTI or RTI issue, grammatical or pronunciation errors, Candidate voice and accent should be clear while speaking Hindi/English
Qualification- Should be a Graduate from any field
Experience- 1 year of experience from BPO/any Customer Support (Preferred).
Salary- ₹25000 CTC (20k in hand) and 3,800 Quartely Incentive
Shift- Day for females till + pm/ Rotational for males
Location- Rukmani Colony, shivajinagar, Bengaluru, Karnataka 560103
Roles and Responsibility
To resolve issues and queries of customers on call.
Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
Follow communication protocols, rules, and policies
Interview mode -
HR round- Virtual
Versant- Language Assessment
4C round - Virtual
Client ops - Virtual
Joining formalities - Virtual
Joining - Office
Job Types: Full-time, Regular / Permanent
Salary: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Morning shift
Rotational shift
Supplemental pay types:
Performance bonus
Quarterly bonus
Yearly bonus
Ability to commute/relocate:
Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Language:
Hindi (Required)
English (Required)
Work Location: In person
A Customer Care Executive is the first point of contact for clients and consumers who works to ensure that customers are satisfied with the products, and services offered by the organization.
Skills Required:- Excellent comms in both English and Hindi - No MTI or RTI issue, grammatical or pronunciation errors, Candidate voice and accent should be clear while speaking Hindi/English
Qualification- Should be a Graduate from any field
Experience- 1 year of experience from BPO/any Customer Support (Preferred).
Salary- ₹25000 CTC (20k in hand) and 3,800 Quartely Incentive
Shift- Day for females till + pm/ Rotational for males
Location- Rukmani Colony, shivajinagar, Bengaluru, Karnataka 560103
Roles and Responsibility
To resolve issues and queries of customers on call.
Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
Follow communication protocols, rules, and policies
Interview mode -
HR round- Virtual
Versant- Language Assessment
4C round - Virtual
Client ops - Virtual
Joining formalities - Virtual
Joining - Office
Job Types: Full-time, Regular / Permanent
Salary: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Morning shift
Rotational shift
Supplemental pay types:
Performance bonus
Quarterly bonus
Yearly bonus
Ability to commute/relocate:
Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Language:
Hindi (Required)
English (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Karnataka offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
