Job Description
· Manage large amount of incoming & outcoming calls
· Generates Sales Lead
· Provide accurate, valid & complete information by using the right method/ tools
· Meet personal/ customer service team sales targets & call handling quotas
· Handle complaints, provide appropriate solutions & alternatives within the time limits; follow up to ensure resolution
· Keep Records of customer interactions
· Follow communication procedures, guidelines & policies
· Take the extra mile to engage customers
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Paid sick time
Provident Fund
Schedule:
Day shift
Fixed shift
Supplemental Pay:
Performance bonus
Yearly bonus
Language:
Hindi (Required)
English (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Remote Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.