Job Description
Understanding the products and services provided by the company. Supporting the customer through WATI and phone calls. Resolving customer complaints and queries. Providing detailed information to customers. Maintaining records of each phone call for future reference. Offering exceptional customer service and satisfaction. Following up with customers for any further information. Taking feedback from the customers. Contributing the work to the company’s knowledge base. Maintaining a healthy relationship with the clients. Adhering to the company’s rules and regulations.
Job Type: Full-time
Salary: From ₹8,000.00 per month
Benefits:
Flexible schedule
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Evening shift
Morning shift
Supplemental pay types:
Commission pay
Ability to commute/relocate:
Nagpur - 440018, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Job Type: Full-time
Salary: From ₹8,000.00 per month
Benefits:
Flexible schedule
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Evening shift
Morning shift
Supplemental pay types:
Commission pay
Ability to commute/relocate:
Nagpur - 440018, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Nagpur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
