Job Description
2. Work on being prompt with responses & give accurate solutions for our users over emails & calls
3. Work on regular follow-ups and building customer bonds to deliver quality service over emails & calls
4. Ensure complete ownership of customer queries and guarantee end-to-end satisfaction with our services
5. Collaborate with various teams within the ecosystem of Traya to identify optimal solutions for our customers
6. Prepare observations to stakeholders to help derive better actions for continuous improvement
Job Type: Full-time
Pay: ₹18,000.00 - ₹23,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Application Question(s):
How many months/years of total work experience do you have?
Do you permanently reside in Mumbai?
Education:
Higher Secondary(12th Pass) (Required)
Language:
Hindi (Required)
English (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive |Non sales position is now open for candidates interested in the Customer Care Executive sector. This role in Thane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
