Job Description
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Customer Care executive
E
Elate Training and Placements
Lucknow, Uttar Pradesh
Apply on PostJobFree
23 hours agoFull–time
We are looking for a Customer Support executive Executive who can support customer queries efficiently and convert leads
Job Summary
• Handling inbound calls /outbound calls and emails in a professional manner.
• Handling customer chats and Whatsapp messages of the customers.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.
Preferred Skillset
• Great written and communication skills in English
• Strong Customer Orientation and passion for delivering superior customer service
• Work independently with minimal supervision
• Ability to take complete ownership and facilitate the end to the end customer journey
• Ability to understand complex issues and work through ambiguous situations to provide resolutions for customers
• Good interpersonal skills with the ability to build and maintain working relationships with customers and internal stakeholders
• Good on excel and able to support on different MIs
• Ability to write business letters and reports
Customer Care executive
E
Elate Training and Placements
Lucknow, Uttar Pradesh
Apply on PostJobFree
23 hours agoFull–time
We are looking for a Customer Support executive Executive who can support customer queries efficiently and convert leads
Job Summary
• Handling inbound calls /outbound calls and emails in a professional manner.
• Handling customer chats and Whatsapp messages of the customers.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.
Preferred Skillset
• Great written and communication skills in English
• Strong Customer Orientation and passion for delivering superior customer service
• Work independently with minimal supervision
• Ability to take complete ownership and facilitate the end to the end customer journey
• Ability to understand complex issues and work through ambiguous situations to provide resolutions for customers
• Good interpersonal skills with the ability to build and maintain working relationships with customers and internal stakeholders
• Good on excel and able to support on different MIs
• Ability to write business letters and reports
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care executive position is now open for candidates interested in the Customer Care Executive sector. This role in Uttar pradesh offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
