Job Description
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts, and file documents.
Ask questions to understand customer requirements and grievances.
Enter and update customer information in the database.
Take and process orders in an accurate manner.
Handle grievances to preserve the company’s reputation.
Go the “extra mile” to ensure Customer Satisfaction.
Keep records of calls and note useful information.
Keep records of customer interactions, process customer accounts, and file documents.
Ask questions to understand customer requirements and grievances.
Enter and update customer information in the database.
Take and process orders in an accurate manner.
Handle grievances to preserve the company’s reputation.
Go the “extra mile” to ensure Customer Satisfaction.
Keep records of calls and note useful information.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive|Mohali| Punjab| India position is now open for candidates interested in the Customer Care Executive sector. This role in Mohali, Punjab offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
