Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
American Express is an American multinational financial services corporation and admired brand providing excellent customer service to high value clientele. On occasion, we have the unique opportunity to add new talented professionals to our service organization.
In this role, you’ll be assisting customers with account and product inquiries via phone, as well as performing account maintenance on our American Express Business Line of Credit and a variety of Business Blueprint products. This servicing may be across Checking, Line of Credit, Payment Accept and Small Business Card products. You will also be trained to deliver extraordinary customer care by responding to questions concerning accounts in a fast paced, structured customer card environment. Call volume can range on average from 60 – 100 calls a day
American Express is an American multinational financial services corporation and admired brand providing excellent customer service to high value clientele. On occasion, we have the unique opportunity to add new talented professionals to our service organization.
In this role, you’ll be assisting customers with account and product inquiries via phone, as well as performing account maintenance on our American Express Business Line of Credit and a variety of Business Blueprint products. This servicing may be across Checking, Line of Credit, Payment Accept and Small Business Card products. You will also be trained to deliver extraordinary customer care by responding to questions concerning accounts in a fast paced, structured customer card environment. Call volume can range on average from 60 – 100 calls a day
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Professional position is now open for candidates interested in the Remote Jobs sector. This role in Phoenix offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.