Job Description
Application/ Production Support Engineer (IT)
The ideal candidate loves talking to people and proactively solving issues/ Queries.
Responsibilities:
• Prior experience in application production support. Ideal to have worked in a client-facing role.
• coordination between end users, field teams, and L1/ L2/ L3 teams across partners via phone, email
• Should be able to work with SOPs for impact release and get the ticket resolved by concern teams.
Qualifications:
• At least 1 year of relevant...
The ideal candidate loves talking to people and proactively solving issues/ Queries.
Responsibilities:
• Prior experience in application production support. Ideal to have worked in a client-facing role.
• coordination between end users, field teams, and L1/ L2/ L3 teams across partners via phone, email
• Should be able to work with SOPs for impact release and get the ticket resolved by concern teams.
Qualifications:
• At least 1 year of relevant...
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Representative position is now open for candidates interested in the Customer Care sector. This role in Mumbait offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
