Job Description
We are seeking an enthusiastic, outgoing Customer Engagement and Operations Executive passionate about communication, social media marketing, and operational excellence. In this full-time role, you will be the vital link between our customers and services, ensuring a seamless experience across all touchpoints, including our affiliated ventures in Furniture Manufacturing & Trading and Electronics Trading.
Salary: ₹17,000 – ₹20,000 per month (Incentives extra)
Key Responsibilities:
1.Customer Communication and Engagement
Handle Customer Queries: Respond promptly and professionally to customer inquiries via phone, email, and social media, providing information about services, pricing, and scheduling.
Outbound Calls: Conduct outbound calls to potential and existing B2B clients (e.g., Resident Welfare Associations, Used/New Car Dealers), effectively presenting our services and fostering strong relationships to drive growth.
2. Social Media Marketing (preferred/not mandatory)
Content Creation and Management: Develop and implement social media strategies to enhance brand awareness and customer engagement; create engaging content tailored to our audience across platforms like Instagram, Facebook, Twitter, and LinkedIn.
Community Management: Monitor social media channels, respond to comments and messages, and engage with followers to build a loyal community.
Analytics and Reporting: Track and analyze social media performance metrics to optimize strategies and report on campaign effectiveness.
3. Operational Coordination
Backend Operations: Manage billing processes, including invoicing and payments; maintain accurate financial records using MS Excel.
Stakeholder Coordination: Collaborate with internal teams, vendors, and partners to ensure smooth operations and service delivery; schedule services and coordinate with the operations team to meet customer expectations.
4. Support sales and customer enquiry of another venture (Electronics Trading and Furniture Manufacturing/Trading)
5. Adaptability and Initiative
Embrace various tasks in a dynamic startup environment; contribute innovative ideas to improve processes and drive business growth.
Qualifications:
Education: Graduate in Business Management (Marketing) or related field.
Communication Skills: Exceptional verbal and written communication in English and Hindi; articulate with a customer-centric approach.
Social Media Proficiency: Experience with social media platforms and digital marketing tools; creative flair for content creation and design.
Organizational Skills: Highly organized with attention to detail; able to manage multiple tasks and meet deadlines.
Financial Acumen: Basic understanding of billing and financial record-keeping; proficiency in MS Excel.
Interpersonal Skills: Outgoing personality; skilled at building and maintaining client and stakeholder relationships.
Adaptability: Proactive, self-motivated, and flexible in adapting to changing priorities.
Additional Traits: Passionate about startups and innovation; enthusiastic about eco-friendly practices and customer satisfaction
Salary: ₹17,000 – ₹20,000 per month (Incentives extra)
Key Responsibilities:
1.Customer Communication and Engagement
Handle Customer Queries: Respond promptly and professionally to customer inquiries via phone, email, and social media, providing information about services, pricing, and scheduling.
Outbound Calls: Conduct outbound calls to potential and existing B2B clients (e.g., Resident Welfare Associations, Used/New Car Dealers), effectively presenting our services and fostering strong relationships to drive growth.
2. Social Media Marketing (preferred/not mandatory)
Content Creation and Management: Develop and implement social media strategies to enhance brand awareness and customer engagement; create engaging content tailored to our audience across platforms like Instagram, Facebook, Twitter, and LinkedIn.
Community Management: Monitor social media channels, respond to comments and messages, and engage with followers to build a loyal community.
Analytics and Reporting: Track and analyze social media performance metrics to optimize strategies and report on campaign effectiveness.
3. Operational Coordination
Backend Operations: Manage billing processes, including invoicing and payments; maintain accurate financial records using MS Excel.
Stakeholder Coordination: Collaborate with internal teams, vendors, and partners to ensure smooth operations and service delivery; schedule services and coordinate with the operations team to meet customer expectations.
4. Support sales and customer enquiry of another venture (Electronics Trading and Furniture Manufacturing/Trading)
5. Adaptability and Initiative
Embrace various tasks in a dynamic startup environment; contribute innovative ideas to improve processes and drive business growth.
Qualifications:
Education: Graduate in Business Management (Marketing) or related field.
Communication Skills: Exceptional verbal and written communication in English and Hindi; articulate with a customer-centric approach.
Social Media Proficiency: Experience with social media platforms and digital marketing tools; creative flair for content creation and design.
Organizational Skills: Highly organized with attention to detail; able to manage multiple tasks and meet deadlines.
Financial Acumen: Basic understanding of billing and financial record-keeping; proficiency in MS Excel.
Interpersonal Skills: Outgoing personality; skilled at building and maintaining client and stakeholder relationships.
Adaptability: Proactive, self-motivated, and flexible in adapting to changing priorities.
Additional Traits: Passionate about startups and innovation; enthusiastic about eco-friendly practices and customer satisfaction
💡 Quick Summary
Seeking a career-building opportunity? The Customer Engagement & Operations Executive Job in Jaipur at Pristine Auto Care in Jaipur position is now open for candidates interested in the Operations Executive Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.