Job Description
Customer Experience Lead
Exceptional Opportunity Awaits to become a valued Customer Experience Lead and join our dynamic team!
Join us in a pivotal role, blending compassion and organization to positively impact patient care.
Permanent Full Time 40 hours per week
Discover excellent perks and growth opportunities at Green Cross Health
Join us at The Doctors St Heliers which is part of the Green Cross Health group!
Green Cross Health is one of New Zealand's leading primary health care organisations. We are united by our values, which are caring for the community, looking after each other, working together and doing the right thing. With over 3,000 employees around New Zealand, we are committed to providing the best support, care and advice to our communities.
What we can offer you! -
Opportunities for career advancement and growth
Supportive and dynamic work environment
Access to training and professional development programs
Various discounts at retail and service providers - Including discounted Health Insurance and Gym Memberships.
This is a permanent full time position working 40 hours across Monday to Friday.
About the role
Your responsibilities involve leadership, reception management, ensuring patient services meet standards, creating a safe environment, overseeing reception recruitment, and team development. This role is unique as its two-fold. You will also play a key role in creating a great clinic culture and organising activities or events that help keep our team spirit high.
You will bring to the role:
Prior experience in Management or administration work in a GP practice.
Leadership experience is desirable
Be positive, honest, reliable and self motivated.
Be able to work independently and in a team.
Have strong interpersonal communication skills.
Passionate about patient care and customer service
Working knowledge of MedTech Evolution our Practice Management system.
Be computer literate with MS Word and Excel.
Able to problem solve, stay calm and deescalate situations
Ability to bring people together and motivate them
For more information and to apply online, click Apply Now button.
Applicants for this position should have NZ residency or a valid NZ work permit.
Exceptional Opportunity Awaits to become a valued Customer Experience Lead and join our dynamic team!
Join us in a pivotal role, blending compassion and organization to positively impact patient care.
Permanent Full Time 40 hours per week
Discover excellent perks and growth opportunities at Green Cross Health
Join us at The Doctors St Heliers which is part of the Green Cross Health group!
Green Cross Health is one of New Zealand's leading primary health care organisations. We are united by our values, which are caring for the community, looking after each other, working together and doing the right thing. With over 3,000 employees around New Zealand, we are committed to providing the best support, care and advice to our communities.
What we can offer you! -
Opportunities for career advancement and growth
Supportive and dynamic work environment
Access to training and professional development programs
Various discounts at retail and service providers - Including discounted Health Insurance and Gym Memberships.
This is a permanent full time position working 40 hours across Monday to Friday.
About the role
Your responsibilities involve leadership, reception management, ensuring patient services meet standards, creating a safe environment, overseeing reception recruitment, and team development. This role is unique as its two-fold. You will also play a key role in creating a great clinic culture and organising activities or events that help keep our team spirit high.
You will bring to the role:
Prior experience in Management or administration work in a GP practice.
Leadership experience is desirable
Be positive, honest, reliable and self motivated.
Be able to work independently and in a team.
Have strong interpersonal communication skills.
Passionate about patient care and customer service
Working knowledge of MedTech Evolution our Practice Management system.
Be computer literate with MS Word and Excel.
Able to problem solve, stay calm and deescalate situations
Ability to bring people together and motivate them
For more information and to apply online, click Apply Now button.
Applicants for this position should have NZ residency or a valid NZ work permit.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Experience Lead position is now open for candidates interested in the Customer Care sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
