Job Description
• Designation: Customer Experience Officer
• CTC Max : 3 LPA
• NP: ASAP
• Industry: General insurance sector
• Company Location: Thane
Eligibility/Job Requirements
• Graduate/postgraduate with overall 3+yrs experience of working in a domestic/international contact centre/ service set up. (Inbound, outbound, The candidate must have 1 yr of general insurance customer support inbound call taking experience, 1+yr of other/captive inbound call taking experience & 1+yr of outbound call/ experience is a must.
• Candidate should possess excellent oral and written communication skills.
• Candidate with good customer service skills & captive contact centre experience would be preferred.
• Candidate should be willing to work in rotating shifts and Weekends.
• Candidate should be able to conversate in English, Hindi and Marathi
Responsibilities
• Responsible for interacting with PAN India customers/prospects of Liberty General Insurance.
• Responsible for out calling PAN India customers/prospects of Liberty General Insurance.
• Responsible for delivering the relevant KPI’s designed for the assigned job role.
• Responsible for customer engagement and satisfaction survey.
(Ref:www.freshersworld.com,freshersworld
• CTC Max : 3 LPA
• NP: ASAP
• Industry: General insurance sector
• Company Location: Thane
Eligibility/Job Requirements
• Graduate/postgraduate with overall 3+yrs experience of working in a domestic/international contact centre/ service set up. (Inbound, outbound, The candidate must have 1 yr of general insurance customer support inbound call taking experience, 1+yr of other/captive inbound call taking experience & 1+yr of outbound call/ experience is a must.
• Candidate should possess excellent oral and written communication skills.
• Candidate with good customer service skills & captive contact centre experience would be preferred.
• Candidate should be willing to work in rotating shifts and Weekends.
• Candidate should be able to conversate in English, Hindi and Marathi
Responsibilities
• Responsible for interacting with PAN India customers/prospects of Liberty General Insurance.
• Responsible for out calling PAN India customers/prospects of Liberty General Insurance.
• Responsible for delivering the relevant KPI’s designed for the assigned job role.
• Responsible for customer engagement and satisfaction survey.
(Ref:www.freshersworld.com,freshersworld
💡 Quick Summary
Seeking a career-building opportunity? The Customer Experience Officer position is now open for candidates interested in the Customer Care sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
