Job Description
Customer Experience Representative (Occasional)
Cannabis NB
Cannabis NB is New Brunswick’s trusted retailer for the responsible, safe, and educational delivery of ******** products across the province.
Our Goal: To deliver a world-class customer experience rooted in knowledge, care, and safety.
Our Mission: To provide access to quality-assured products while empowering customers through meaningful conversations and accurate information.
Our Mandate: To support public education and harm reduction by promoting socially responsible ******** use across the province.
We are passionate about creating an exceptional customer experience - one built on great conversations, high-quality products, and a knowledgeable team that genuinely cares. If you’re excited about working in a fast-evolving industry and helping shape positive customer interactions every day, we’d love to meet you.
About the Role
As a Customer Experience Representative, you’ll be part of a collaborative, customer-focused team. You will:
Welcome customers and support them in finding products that fit their needs
Engage in thoughtful, consultative conversations to understand preferences
Share clear, accurate information about our products
Promote safe, socially responsible consumption
Build your expertise through continuous training and learning
You’ll be a great fit for this role if you:
Are inquisitive and eager to learn, adapting positively as the industry evolves
Take a customer-focused approach, actively listen, and communicate with confidence
Enjoy working as part of a supportive, collaborative team
Are committed to social responsibility and public education
Are professional, dependable, and flexible with days, evenings, and weekends
Are 19 years of age or older
Are bilingual in both official languages (required)
Have post-secondary education (asset)
Bring supervisory experience (asset)
What We Offer
$22.38 per hour (inclusive of 4% vacation pay and 4% holiday pay)
Flexible, occasional hours (no minimum guaranteed)
Employee Assistance Program
$1000 Health Spending Account after successful completion of a 6-month probationary period
Opportunities for continuous learning, skill-building, and professional development
How to Apply
Please submit your resume and cover letter through our online application system.
https://www.cannabis-nb.com/recruitment
Candidates selected for further consideration will participate in a competency-based selection process and may be required to complete additional assessments.
Cannabis NB is proud to be an equal opportunity employer. We are dedicated to reflecting the diverse communities we serve and strive to maintain an inclusive environment where employees feel safe, respected, and supported.
Cannabis NB
Cannabis NB is New Brunswick’s trusted retailer for the responsible, safe, and educational delivery of ******** products across the province.
Our Goal: To deliver a world-class customer experience rooted in knowledge, care, and safety.
Our Mission: To provide access to quality-assured products while empowering customers through meaningful conversations and accurate information.
Our Mandate: To support public education and harm reduction by promoting socially responsible ******** use across the province.
We are passionate about creating an exceptional customer experience - one built on great conversations, high-quality products, and a knowledgeable team that genuinely cares. If you’re excited about working in a fast-evolving industry and helping shape positive customer interactions every day, we’d love to meet you.
About the Role
As a Customer Experience Representative, you’ll be part of a collaborative, customer-focused team. You will:
Welcome customers and support them in finding products that fit their needs
Engage in thoughtful, consultative conversations to understand preferences
Share clear, accurate information about our products
Promote safe, socially responsible consumption
Build your expertise through continuous training and learning
You’ll be a great fit for this role if you:
Are inquisitive and eager to learn, adapting positively as the industry evolves
Take a customer-focused approach, actively listen, and communicate with confidence
Enjoy working as part of a supportive, collaborative team
Are committed to social responsibility and public education
Are professional, dependable, and flexible with days, evenings, and weekends
Are 19 years of age or older
Are bilingual in both official languages (required)
Have post-secondary education (asset)
Bring supervisory experience (asset)
What We Offer
$22.38 per hour (inclusive of 4% vacation pay and 4% holiday pay)
Flexible, occasional hours (no minimum guaranteed)
Employee Assistance Program
$1000 Health Spending Account after successful completion of a 6-month probationary period
Opportunities for continuous learning, skill-building, and professional development
How to Apply
Please submit your resume and cover letter through our online application system.
https://www.cannabis-nb.com/recruitment
Candidates selected for further consideration will participate in a competency-based selection process and may be required to complete additional assessments.
Cannabis NB is proud to be an equal opportunity employer. We are dedicated to reflecting the diverse communities we serve and strive to maintain an inclusive environment where employees feel safe, respected, and supported.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Experience Representative (Occasional) - Perth-Andover position is now open for candidates interested in the Customer Care Executive sector. This role in Perth-Andover offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
