Job Description
Agrodome | Rotorua
Casual Position
Make meaningful connections and deliver outstanding experiences for our visitors
Are you someone who enjoys meeting people from all over the world, thrives in a customer‑facing environment, and is looking for flexible work? Agrodome is seeking a Casual Customer Experiences Assistant to support our team during busy periods, staff leave, and seasonal demand.
About the Role
As a Customer Experiences Assistant, you will play an important part in welcoming manuhiri to Agrodome and ensuring every visitor enjoys a smooth, engaging and positive experience. You will assist with front‑of‑house sales, bookings and general enquiries, operate our POS and reservations systems, and help maintain a high standard of presentation across our site.
You will be working alongside a supportive team who embody our Ngāi Tahu values and take pride in delivering genuine manaakitanga.
What You’ll Bring
You will thrive in this role if you have:
Experience in tourism, hospitality or retail
Strong customer service and interpersonal skills
Confidence using computers and the ability to learn new systems
A positive, “can‑do” attitude and willingness to pitch in wherever needed
Good communication skills and the ability to stay calm under pressure
Flexibility to work on‑call shifts, including weekends or public holidays when needed
Experience with cash handling, sales or POS systems is an advantage, and an interest in Ngāi Tahu values and culture is warmly welcomed.
A Safe Place to Work
Agrodome is committed to providing a safe, respectful and supportive workplace. As part of this commitment, all pre‑employment checks include drug and ******* testing. This ensures a safe environment for our kaimahi, our visitors and the wider community.
Why Join Agrodome?
When you join us, you become part of an organisation committed to manaakitanga, sustainability, cultural integrity and creating memorable experiences. You will enjoy:
A fun, supportive team environment
Opportunities to build skills across customer service, reservations and retail
A workplace grounded in Ngāi Tahu values and cultural learning
The chance to be part of a vibrant visitor attraction enjoyed by people from around the world
Ready to Apply?
If you’re looking for flexible, on‑call work and love engaging with people, we’d love to hear from you.
Apply now and help us create exceptional experiences for every visitor who walks through our doors.
Job Details
Reference #
35484
Business areas
Agrodome
Posted on
Tuesday 17 Feb 2026
Closes on
03 Mar 2026 12:00
Expertise
Hospitality & Tourism
Work type(s)
Casual
Casual Position
Make meaningful connections and deliver outstanding experiences for our visitors
Are you someone who enjoys meeting people from all over the world, thrives in a customer‑facing environment, and is looking for flexible work? Agrodome is seeking a Casual Customer Experiences Assistant to support our team during busy periods, staff leave, and seasonal demand.
About the Role
As a Customer Experiences Assistant, you will play an important part in welcoming manuhiri to Agrodome and ensuring every visitor enjoys a smooth, engaging and positive experience. You will assist with front‑of‑house sales, bookings and general enquiries, operate our POS and reservations systems, and help maintain a high standard of presentation across our site.
You will be working alongside a supportive team who embody our Ngāi Tahu values and take pride in delivering genuine manaakitanga.
What You’ll Bring
You will thrive in this role if you have:
Experience in tourism, hospitality or retail
Strong customer service and interpersonal skills
Confidence using computers and the ability to learn new systems
A positive, “can‑do” attitude and willingness to pitch in wherever needed
Good communication skills and the ability to stay calm under pressure
Flexibility to work on‑call shifts, including weekends or public holidays when needed
Experience with cash handling, sales or POS systems is an advantage, and an interest in Ngāi Tahu values and culture is warmly welcomed.
A Safe Place to Work
Agrodome is committed to providing a safe, respectful and supportive workplace. As part of this commitment, all pre‑employment checks include drug and ******* testing. This ensures a safe environment for our kaimahi, our visitors and the wider community.
Why Join Agrodome?
When you join us, you become part of an organisation committed to manaakitanga, sustainability, cultural integrity and creating memorable experiences. You will enjoy:
A fun, supportive team environment
Opportunities to build skills across customer service, reservations and retail
A workplace grounded in Ngāi Tahu values and cultural learning
The chance to be part of a vibrant visitor attraction enjoyed by people from around the world
Ready to Apply?
If you’re looking for flexible, on‑call work and love engaging with people, we’d love to hear from you.
Apply now and help us create exceptional experiences for every visitor who walks through our doors.
Job Details
Reference #
35484
Business areas
Agrodome
Posted on
Tuesday 17 Feb 2026
Closes on
03 Mar 2026 12:00
Expertise
Hospitality & Tourism
Work type(s)
Casual
💡 Quick Summary
Seeking a career-building opportunity? The Customer Experiences Assistant | Agrodome position is now open for candidates interested in the Customer Care sector. This role in Rotorua offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
