Job Description
Permanent full-time position offering competitive salary & Bonus
Hybrid working model: 3 days in office, 2 days WFH
#1 Dairy Global company with a portfolio of awesome market leading brands
About our Company
We are Lactalis Australia
We are owned by the Lactalis Group, the world’s largest producer of dairy goods. With a range of more than 2,000 products, Lactalis is committed to playing a daily role in the health and well-being of consumers throughout the world, via the provision of nutritious dairy products - milk, cheese, yoghurt and other soft foods and beverages.
Pillar brands such as Pauls, Oak, Ice Break, Tamar Valley Dairy, Vaalia, President and Galbani provide Lactalis Australia with a deep national footprint for growth and prosperity.
About the Opportunity
We’re looking for a passionate and strategic Customer Innovation Manager to lead customer-specific innovation initiatives across our Beverages and Milk division. This is an exciting opportunity to shape the future of customer-branded products and deliver meaningful growth for both our retail partners and Lactalis.
As Customer Innovation Manager, you will:
Develop and drive the customer-branded strategy aligned with our long-term plan.
Build and maintain strong relationships with retailer own-brand teams to identify growth opportunities.
Manage the customer-specific innovation pipeline, ensuring milestones are met and priorities communicated across cross-functional teams.
Partner with R&D, Manufacturing, and Finance to deliver innovative solutions that achieve a 3-Way Win for customers, consumers, and Lactalis.
Oversee project management from brief to post-launch review, ensuring successful execution.
About you
Bachelor’s degree in Business or equivalent.
Prior experience in FMCG sales/marketing type roles
Strong communication and influencing skills with external stakeholders.
Understanding of working within a manufacturing environment
Proven ability to work cross-functionally and manage complex projects.
A proactive mindset with a passion for continuous improvement and innovation.
Come and join a market leader in dairy, and join the #lactalisexperience
We are a growing global company that takes great pride in who we are. We are humble, proud and resilient. Our brands, people and know how define who we are. We provide a workplace that delivers the opportunity to drive your development, and believe that true success comes from us. Collaboration, flexibility and diversity are pillars of our environment. With knowledge and experience we encourage you to make a difference!
We embrace flexible working arrangements and a hybrid working model. If you are interested in applying for this role please send your application to our Talent Acquisition Manager
Hybrid working model: 3 days in office, 2 days WFH
#1 Dairy Global company with a portfolio of awesome market leading brands
About our Company
We are Lactalis Australia
We are owned by the Lactalis Group, the world’s largest producer of dairy goods. With a range of more than 2,000 products, Lactalis is committed to playing a daily role in the health and well-being of consumers throughout the world, via the provision of nutritious dairy products - milk, cheese, yoghurt and other soft foods and beverages.
Pillar brands such as Pauls, Oak, Ice Break, Tamar Valley Dairy, Vaalia, President and Galbani provide Lactalis Australia with a deep national footprint for growth and prosperity.
About the Opportunity
We’re looking for a passionate and strategic Customer Innovation Manager to lead customer-specific innovation initiatives across our Beverages and Milk division. This is an exciting opportunity to shape the future of customer-branded products and deliver meaningful growth for both our retail partners and Lactalis.
As Customer Innovation Manager, you will:
Develop and drive the customer-branded strategy aligned with our long-term plan.
Build and maintain strong relationships with retailer own-brand teams to identify growth opportunities.
Manage the customer-specific innovation pipeline, ensuring milestones are met and priorities communicated across cross-functional teams.
Partner with R&D, Manufacturing, and Finance to deliver innovative solutions that achieve a 3-Way Win for customers, consumers, and Lactalis.
Oversee project management from brief to post-launch review, ensuring successful execution.
About you
Bachelor’s degree in Business or equivalent.
Prior experience in FMCG sales/marketing type roles
Strong communication and influencing skills with external stakeholders.
Understanding of working within a manufacturing environment
Proven ability to work cross-functionally and manage complex projects.
A proactive mindset with a passion for continuous improvement and innovation.
Come and join a market leader in dairy, and join the #lactalisexperience
We are a growing global company that takes great pride in who we are. We are humble, proud and resilient. Our brands, people and know how define who we are. We provide a workplace that delivers the opportunity to drive your development, and believe that true success comes from us. Collaboration, flexibility and diversity are pillars of our environment. With knowledge and experience we encourage you to make a difference!
We embrace flexible working arrangements and a hybrid working model. If you are interested in applying for this role please send your application to our Talent Acquisition Manager
💡 Quick Summary
Seeking a career-building opportunity? The Customer Innovation Manager position is now open for candidates interested in the Customer Care sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
