Job Description
Executive Level 1, Ongoing
$115,443 - $125,832 + 15.4% super
Melbourne, Brisbane, Perth, Adelaide, Canberra, Darwin, Sydney or Hobart
The focus of the Commonwealth Water Partnerships Team is to coordinate the Bureau's partnerships with the Commonwealth water agencies – the Department of Climate Change, Energy, the Environment and Water and the Murray–Darling Basin Authority. This includes improving the Bureau's delivery of its water information function and supporting other priorities of partner agencies as required.
The Customer Lead is a strategic leader and communicator who will coordinate customer engagement, provide excellent customer service, and develop initiatives to increase the Bureau's value and impact to the country. They deeply understand customer needs, pain points, and strategic objectives, and coordinate customer services that deploy the Bureau's extensive weather, water and climate capabilities. They are highly self-motivated, agile and team orientated.
The Customer Lead may be assigned specific leadership responsibilities for a particular customer, group of customers, a critical Program function or development of an opportunity. They will develop deep subject matter expertise to support their leadership responsibilities.
Strong written and verbal communication skills are prerequisites for this job. Professional experience in Commonwealth water agencies, state government water agencies, or other water sector organisations and businesses would be highly valued.
This role is part of a national team, which leverages digital platforms for collaboration, while building trusted relationships on the ground in every Australian state and territory. The position can be performed in any Bureau capital city office with some interstate travel required.
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$115,443 - $125,832 + 15.4% super
Melbourne, Brisbane, Perth, Adelaide, Canberra, Darwin, Sydney or Hobart
The focus of the Commonwealth Water Partnerships Team is to coordinate the Bureau's partnerships with the Commonwealth water agencies – the Department of Climate Change, Energy, the Environment and Water and the Murray–Darling Basin Authority. This includes improving the Bureau's delivery of its water information function and supporting other priorities of partner agencies as required.
The Customer Lead is a strategic leader and communicator who will coordinate customer engagement, provide excellent customer service, and develop initiatives to increase the Bureau's value and impact to the country. They deeply understand customer needs, pain points, and strategic objectives, and coordinate customer services that deploy the Bureau's extensive weather, water and climate capabilities. They are highly self-motivated, agile and team orientated.
The Customer Lead may be assigned specific leadership responsibilities for a particular customer, group of customers, a critical Program function or development of an opportunity. They will develop deep subject matter expertise to support their leadership responsibilities.
Strong written and verbal communication skills are prerequisites for this job. Professional experience in Commonwealth water agencies, state government water agencies, or other water sector organisations and businesses would be highly valued.
This role is part of a national team, which leverages digital platforms for collaboration, while building trusted relationships on the ground in every Australian state and territory. The position can be performed in any Bureau capital city office with some interstate travel required.
How to register:
If you have not registered with our online application system, you can create an account by clicking the ''Begin'' button.
Forgotten Your Login Details? click here and follow the steps.
Preview Application Form Opens in new window
💡 Quick Summary
Seeking a career-building opportunity? The Customer Lead position is now open for candidates interested in the Remote Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.