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Customer Onboarding and Support Executive

Place of work Ahmedabad
Contract type -
Start date 2 weeks ago
Salary -

Job details

Job description, work day and responsibilities

You will be responsible for on-boarding new customers and managing customer relationships through their entire life cycle. We are looking for a candidate with superior communication skills, people’s person and a positive attitude.

Responsibilities and Duties
Provide support and ad-hoc training to customers who use IndiaBiz platform, replying to inbound queries
Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades
Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention
Attend and present IndiaBiz at relevant meet-ups, conferences/exhibitions time to time
Thorough knowledge of (or eagerness to learn about) IndiaBiz platform and services (investment banking related)
Required Experience and Qualifications:
Great interpersonal and relationship-building skills
High levels of work ethic
Good verbal and written communication skills
Customer service experience and a customer-centric attitude
Some B2B sales experience would be an added advantage
Employment type : Full-time

Location : Ahmedabad

Salary : not disclosed

Company address

India
Gujarat
Ahmedabad Show on map Get directions
Company Name: IndiaBizForSale.com
You will be redirected to another website to apply.
Apply On Website
Offer ID: #365859, Published: 2 weeks ago, Company registered: 3 years ago

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