Customer Outcomes Specialist

R
Retail Insights


Digital marketing (Danish Speaker)
Retail Insights • London, United Kingdom • via Adzuna
1 day ago
Full–time and Contractor
Apply on Adzuna
Job description
Are you looking for a 6-month internship starting January? We have good news for you.

If you are an aspiring entrepreneur, looking for an internship in a fast-paced company, this would be your opportunity to be part of our marketing department.

You can get a better sense of the conference, in some of our last year’s highlight videos:

https://www.youtube.com/watch?v=uLE742ZmejU

https://www.youtube.com/watch?v=fnrr5j1oWx4

About us

United Media focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. (Insurtech Insights, Presidents Summit, Private Equity Insights, HRtechX, CFO insights, Retail Insights and SetSales). You will be working across all United-media, focusing on an upcoming conference.

Day-to-day you may be:
• You will help plan the email marketing campaign calendar with the overall marketing plan.
• Send and reply to emails to high-level executives, politicians, celebrities and much more.
• Work on the entire email marketing process, from initial planning (briefing the copy and creative teams) to email creation in our email service.
• You will need to be creative in your research of new ideas and themes, as well as collaborate with other teams, to ensure that each month is exciting and relevant for the customer.
• Data analysis; extracting the correct data for analysis, and ability to interpret and relay the data.

What you get out of the internship
• Opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business.
• Inspiration and guidance - A chance to work closely with our high performing team.
• Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience.
• Travel opportunity: You would be joining our conferences abroad.
• Inspiration and guidance - A chance to work closely with our high performing team as well as with the founder of our company, Mads Faurholt.
• Unlimited growth potential in our companies - we strongly believe in and have a track record of promoting internally.
• This internship will be paid.

Starting day

January

Monday - Friday we work from our office (next to Victoria station) and do not offer remote work.
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Scarlet


Customer Outcomes Specialist
Scarlet • London, United Kingdom • via VentureLoop
2 days ago
Full–time
No Degree Mentioned
Apply on VentureLoop
Apply on Jobrapido
Job description
Our mission is to hasten the transition to universally accessible healthcare. We deliver on this mission by enabling innovators to bring cutting-edge software and AI to the healthcare market safely and quickly. We're regulated by the UK Government and European Commission to do so.

Our certification process is optimised for software and AI, facilitating a more efficient time to market, and the frequent releases needed to build great software. This ensures patients safely get the most up-to-date versions of life-changing technology.

Come help us bring the next generation of healthcare to the people who need it.

Who you are:
• You’ve owned complex customer relationships in B2B environments for 3+ years, preferably within the health tech industry and/or a regulated industry.
• You operate with a bias for action. Customers turn to you in critical moments, and internal teams count on your signal to make smart bets.
• You have strong project management skills. You connect dots, see risks early and keep multiple workstreams on track without breaking a sweat.
• You have an insatiable curiosity and thrive in a fast-paced and innovative environment, eager to think creatively and iterate quickly.
• Your verbal and written communication skills are exemplary, aligned with MECE principles and adapted to an asynchronous work environment.

What the job involves:
• Build long-term, trust-based relationships with forward-thinking companies in health tech
• Act as the central point of accountability for customers, ensuring the right outcomes, at the right time, with clear communication throughout.
• Listen closely, capture what matters, and surface it, so internal teams stay aligned with what customers value (and what they don’t) throughout the journey.
• Spot friction early and eliminate it - whether it is process confusion, scope drift, or quiet frustrations.
• Own every key moment - from onboarding to expansion - keeping customers focused and confident, even when the path is complex.

The Interview Process
• Intro call with Aarzoo: A quick conversation to understand your experience, share context on the role, and make sure there’s alignment on both sides before we dive in.
• Round 1: CX team interviews: These conversations focus on how you think, communicate, and lead in customer work.
• Interview with Rachel and Steven (2x30 min)
• Case study interview (45 min)
• Round 2: Founder interviews: These are big-picture conversations about ownership, values, and how you’d help shape what’s next.
• Interview with James and Jamie (2x30 min)
• Referencing
• Offer