Customer Relationship Executive

💰 ₹21,600 - ₹34,560 (Est.) 📍 Bengaluru

Job Description

Job description

Company profile:

First cry.com is Asia's largest online shopping portal for kids and baby products with more than +0000 products and over + lac happy customers. The company has been growing rapidly since its inception in 2010 from 4 members to more than 1200 employees and the trend continues. With the headquarters in Pune, it also has presence in Delhi, Bangalore & Mumbai. The company is also expanding through the Franchise route, with more than 300+ stores opened across various states in India making it the second largest player in offline stores.

Job Description: Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.

Project Description: (Project on which the new hire will work)

Ø · Proven work experience as a Retail Sales Representative or Sales Associate or similar role

Ø · Understanding of the retail sales process

Ø · Familiarity with consumer behavior principles

Ø · Knowledge of inventory stocking procedures

Ø · Basic math skills

Ø · Track record of achieving sales quotas

Ø · Excellent communication skills, capable of building trusting relationships

Ø · Ability to perform in fast-paced environments

Ø · Flexibility to work various shifts

Roles and responsibilities:

Ø ·Greet and direct customers

Ø ·Provide accurate information (e.g. product features, pricing and after-sales services)

Ø · Answer customers’ questions about specific products/services

Ø · Conduct price and feature comparisons to facilitate purchasing

Ø · Cross-sell products

Ø · Stay up-to-date with new products/services

Job Types: Full-time, Fresher

Salary: Up to ₹17,000.00 per month

Schedule:

Day shift
Fixed shift
Morning shift
Ability to commute/relocate:

Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Experience:

Customer service (Preferred)
total work (Preferred)
Language:

English (Preferred)
Speak with the employer
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💡 Quick Summary

Seeking a career-building opportunity? The Customer Relationship Executive position is now open for candidates interested in the Customer Care sector. This role in Bengaluru offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.

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Job Details

Company Name: firstcry

Frequently Asked Questions

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The expected salary for Customer Relationship Executive in Bengaluru is ₹21,600 - ₹34,560 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Relationship Executive is an on-site position based in Bengaluru . Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Relationship Executive. Previous experience in Customer Care is a plus. Freshers may also apply depending on the employer's requirements.
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