Customer Service / Admin position

💰 $5,040 - $8,064 (Est.) 📍 Adelaide ⏰ Part Time 🕐 3 days ago

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BDO Furniture is an online retail business (www.buydirectonline.com.au) providing fast delivery of in-stock office furniture to customers across Australia. We are growing our customer base and expanding our team which currently consists of 20 employees based in our office & warehouse facility at Woodville North SA.

We want to add value to our team. We are looking for people with previous experience in online customer service or sales. We need self-motivated and fast-paced people who are experts in sales and passionate about excellent customer service. If you are energetic and switched-on with experience in office furniture sales & customer service and sales we want to speak to you.

Candidates must meet the following criteria:

Must have previous experience in a sales or retail position
Able to work in a fast-paced environment
Self-motivated and energetic / enthusiastic
Strong customer service focus and a belief in giving exceptional service
Good computer skills
Good telephone manner
This role is helping customers with their questions and selling office furniture online through our website and over the phone. This role is in our customer-care team and includes answering incoming calls, assisting customers with their questions about our products & options, getting orders over the line and closing sales, processing orders, assisting customers to navigate the website, emailing quotes to customers, sales and admin tasks, up-selling and cross-selling, following up quotes to turn them into orders and meeting sales KPI's and targets.

This role is for a confident person with retail or sales experience and ability. Some knowledge and experience in office furniture would be beneficial but not essential. Must be well-presented and speak in a clear and professional manner and able to help customers who come to our showroom. Because this role is heavily computer based, we are seeking someone with excellent computer literacy, skills and reasonable typing speed.

This is a full time position. We reward based on productivity, skill-set and results and offer a great working environment and the opportunity to launch & build a successful career.

Job Type: Full-time

Pay: $55,000.00 – $65,000.00 per year

Work Location: In person

💡 Quick Summary

Seeking a career-building opportunity? The Customer Service / Admin position position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.

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Job Details

Company Name: BDO Furniture

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The expected salary for Customer Service / Admin position in Adelaide is $5,040 - $8,064 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Service / Admin position is an on-site position based in Adelaide. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Service / Admin position. Previous experience in BPO Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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