Job Description
Hours: Full-Time & Part-Time Opportunities Available
Full-Time: Monday – Friday, 9:00am – 6:00pm
Part-Time: 3 days per week (Monday–Friday), 9:00am – 6:00pm on working days
About the Role
Are you someone who enjoys helping others and delivering a high standard of service? We’re looking for friendly, reliable, and motivated Customer Service Advisors to join our growing team in Nottingham city centre. This is a great opportunity whether you’re looking for a full-time role or a flexible part-time position, with structured hours and a supportive working environment.
As a Customer Service Advisor, you’ll be the first point of contact for our customers, helping to answer any questions, provide information, and ensure every interaction is handled professionally and positively. You’ll play a key role in representing our clients, ensuring every customer interaction is handled with professionalism, care, and efficiency.
Key Responsibilities
Engage with customers in a polite, approachable, and professional manner, within a face-to-face environment
Provide helpful and accurate information and answer any enquiries clearly and confidently
Develop a strong understanding of our clients’ products and services to confidently support customer needs
Maintain clear and professional communication
Record and update customer information accurately on internal systems
Work collaboratively with team members to meet individual and team performance goals while following company procedures and compliance standards
Process customer requests and transactions accurately, ensuring a smooth and efficient experience
What We’re Looking For
Excellent communication and listening skills
A positive, customer-focused attitude
Ability to remain calm and professional under pressure
Good basic computer skills and confidence using systems
Strong time management and reliability
Previous customer service experience is desirable but not essential, as full training will be provided
Benefits
Full-time and part-time roles available (hours and days as stated above)
Central Nottingham (NG1) location with easy transport links
Comprehensive training and ongoing support, to develop skillset and confidence
Opportunities for development and progression
Friendly, team-oriented working environment
Opportunity to increase your take-home pay through performance-based bonuses, in addition to your base pay, by meeting individual performance targets
How to Apply
If you’re ready to take the next step in your customer service career, we’d love to hear from you. Click Apply Now and upload your CV ensuring contact information is up to date. Successful candidates will be contacted by a member of our team to discuss the next steps.
We are an equal opportunity company and welcome applications from all suitably qualified candidates.
Job Types: Full-time, Part-time, Permanent
Pay: £488.40-£839.17 per week
Benefits:
Additional leave
Company events
Transport links
Ability to commute/relocate:
Nottingham NG1: reliably commute or plan to relocate before starting work (required)
Application question(s):
If applying for Part-Time Hours: Can you work a minimum of 3 days during the week ?
Work authorisation:
United Kingdom (required)
Work Location: In person
Full-Time: Monday – Friday, 9:00am – 6:00pm
Part-Time: 3 days per week (Monday–Friday), 9:00am – 6:00pm on working days
About the Role
Are you someone who enjoys helping others and delivering a high standard of service? We’re looking for friendly, reliable, and motivated Customer Service Advisors to join our growing team in Nottingham city centre. This is a great opportunity whether you’re looking for a full-time role or a flexible part-time position, with structured hours and a supportive working environment.
As a Customer Service Advisor, you’ll be the first point of contact for our customers, helping to answer any questions, provide information, and ensure every interaction is handled professionally and positively. You’ll play a key role in representing our clients, ensuring every customer interaction is handled with professionalism, care, and efficiency.
Key Responsibilities
Engage with customers in a polite, approachable, and professional manner, within a face-to-face environment
Provide helpful and accurate information and answer any enquiries clearly and confidently
Develop a strong understanding of our clients’ products and services to confidently support customer needs
Maintain clear and professional communication
Record and update customer information accurately on internal systems
Work collaboratively with team members to meet individual and team performance goals while following company procedures and compliance standards
Process customer requests and transactions accurately, ensuring a smooth and efficient experience
What We’re Looking For
Excellent communication and listening skills
A positive, customer-focused attitude
Ability to remain calm and professional under pressure
Good basic computer skills and confidence using systems
Strong time management and reliability
Previous customer service experience is desirable but not essential, as full training will be provided
Benefits
Full-time and part-time roles available (hours and days as stated above)
Central Nottingham (NG1) location with easy transport links
Comprehensive training and ongoing support, to develop skillset and confidence
Opportunities for development and progression
Friendly, team-oriented working environment
Opportunity to increase your take-home pay through performance-based bonuses, in addition to your base pay, by meeting individual performance targets
How to Apply
If you’re ready to take the next step in your customer service career, we’d love to hear from you. Click Apply Now and upload your CV ensuring contact information is up to date. Successful candidates will be contacted by a member of our team to discuss the next steps.
We are an equal opportunity company and welcome applications from all suitably qualified candidates.
Job Types: Full-time, Part-time, Permanent
Pay: £488.40-£839.17 per week
Benefits:
Additional leave
Company events
Transport links
Ability to commute/relocate:
Nottingham NG1: reliably commute or plan to relocate before starting work (required)
Application question(s):
If applying for Part-Time Hours: Can you work a minimum of 3 days during the week ?
Work authorisation:
United Kingdom (required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Advisor position is now open for candidates interested in the Remote Jobs sector. This role in England offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.