Job Description
Skill: CS DigitalAgent
Grade: BPO 2/3
Location: Mumbai
·Takecomplete ownership of the customer-s experience on our tech platform right froma sales lead to becoming a customer.
·Ensurebest in class SLAs and seamless customer journeys
·Scoutingfor the best service on pre and post sales enquiries.
·Upsellwith the help of right insights from data and also drive referrals
·Managecustomer life cycle, ongoing support
·Handlecomplaints, provide appropriate solutions and alternatives within the..
Grade: BPO 2/3
Location: Mumbai
·Takecomplete ownership of the customer-s experience on our tech platform right froma sales lead to becoming a customer.
·Ensurebest in class SLAs and seamless customer journeys
·Scoutingfor the best service on pre and post sales enquiries.
·Upsellwith the help of right insights from data and also drive referrals
·Managecustomer life cycle, ongoing support
·Handlecomplaints, provide appropriate solutions and alternatives within the..
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Agent position is now open for candidates interested in the Customer Care Executive sector. This role in Maharashtra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
