Job Description
PUBLIC Job Title: Member Services Executive Experience: 1.5 - 2 years Location: [Mumbai] Department: Client Services – Sales Role Objective: To provide efficient and professional support to members (financial institutions) by handling service-related queries, coordinating with internal departments for resolution, managing payment follow-ups, and ensuring accurate reconciliation with the finance team. Key Responsibilities: Member Service Query: o Act as the first point of contact for CRIF & efficiently handling/delegating queries. o Respond promptly to service-related queries from members (financial institutions). o Ensure accurate information and timely resolution of issues. Cross-Department Coordination: o Liaise with relevant internal teams to resolve member queries effectively. o Track and follow up on pending issues until closure. Payment Follow-Up: o Communicate with members regarding outstanding invoices. o Ensure timely collection for monthly invoices billed and escalate early warning for potential delays. Reconciliation & Finance Coordination: o Work closely with the finance team to confirm payments and reconcile accounts. o Maintain accurate records of transactions and confirmations. Required Skills & Qualifications: Experience: Minimum 1–2 years in client servicing, member support, or similar roles. Communication Skills: o Moderate reading and writing proficiency in English. o Fluent verbal communication in Hindi and regional languages. Technical Skills: o Basic knowledge of MS Excel (data entry, simple formulas, formatting) Other Attributes: o Strong follow-up and coordination skills. o Ability to work in a fast-paced environment and manage multiple tasks. Education: Graduate in any discipline (Commerce preferred but not mandatory).
Get Applied on given below link:- https://www.myemploywise.com/asperm/servlet/Recruitment_PositionS?mode=anonymous&_j=TuuWtaNrJGBrObm6XpdRgQ%3D%3D&source=Job_Board&customer_code=worxpertise
Job Type: Full-time
Pay: ₹25,000.00 - ₹29,000.00 per month
Benefits:
Paid sick time
Provident Fund
Education:
Bachelor's (Required)
Experience:
Client Services – Sales: 1 year (Required)
Language:
English (Required)
Hindi (Required)
Location:
Andheri East, Mumbai, Maharashtra (Required)
Shift availability:
Day Shift (Required)
Work Location: In person
Return to Search
Get Applied on given below link:- https://www.myemploywise.com/asperm/servlet/Recruitment_PositionS?mode=anonymous&_j=TuuWtaNrJGBrObm6XpdRgQ%3D%3D&source=Job_Board&customer_code=worxpertise
Job Type: Full-time
Pay: ₹25,000.00 - ₹29,000.00 per month
Benefits:
Paid sick time
Provident Fund
Education:
Bachelor's (Required)
Experience:
Client Services – Sales: 1 year (Required)
Language:
English (Required)
Hindi (Required)
Location:
Andheri East, Mumbai, Maharashtra (Required)
Shift availability:
Day Shift (Required)
Work Location: In person
Return to Search
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Assistant position is now open for candidates interested in the Helper Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.