Job Description
ROLE AND ELIGIBILITY CRITERIA
Role/Position:CSA
Reporting to:Supervisor / ASM
Location:DLF city centre chandigarh
Basic Eligibility Criteria:
Experience: 6 months-1 year experience is retail industry / Fresher
Qualification: Undergraduate/ Graduate
Selection Process:
Screening round by Hr
Personal Interview by Operations Head
KEY RESPONSIBILITIES:
Ensure high levels of customer satisfaction through excellent sales service
Maintain outstanding store condition and visual merchandising standards
Maintain a fully stocked store
Ascertain customers’ needs and wants
Recommend and display items that match customer needs
Welcome and greet customers
Manage point-of-sale processes
Actively involve in the receiving of new shipments
Keep up to date with product information
Accurately describe product features and benefits
Always be well groomed
Go the “extra mile” to meet targets
Maintain a clean and orderly environment in the store
Follow all companies’ policies and procedures
REQUIREMENTS AND SKILLS :
Customer Focus
Effective communication – English, Hindi / Kannada
Interpersonal Skills
Role modelling
Good physical endurance
Basic understanding of sales principles and customer service practices
Should be flexible with 24/7 shifts and working on holidays/ festivities
Open to Feedback and learning
High on Energy levels.
Friendly, helpful, confident, and engaging personality
Job Type: Full-time
Pay: Up to ₹15,000.00 per month
Benefits:
Health insurance
Leave encashment
Life insurance
Paid sick time
Provident Fund
Schedule:
Day shift
Rotational shift
Supplemental pay types:
Commission pay
Ability to commute/relocate:
Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Role/Position:CSA
Reporting to:Supervisor / ASM
Location:DLF city centre chandigarh
Basic Eligibility Criteria:
Experience: 6 months-1 year experience is retail industry / Fresher
Qualification: Undergraduate/ Graduate
Selection Process:
Screening round by Hr
Personal Interview by Operations Head
KEY RESPONSIBILITIES:
Ensure high levels of customer satisfaction through excellent sales service
Maintain outstanding store condition and visual merchandising standards
Maintain a fully stocked store
Ascertain customers’ needs and wants
Recommend and display items that match customer needs
Welcome and greet customers
Manage point-of-sale processes
Actively involve in the receiving of new shipments
Keep up to date with product information
Accurately describe product features and benefits
Always be well groomed
Go the “extra mile” to meet targets
Maintain a clean and orderly environment in the store
Follow all companies’ policies and procedures
REQUIREMENTS AND SKILLS :
Customer Focus
Effective communication – English, Hindi / Kannada
Interpersonal Skills
Role modelling
Good physical endurance
Basic understanding of sales principles and customer service practices
Should be flexible with 24/7 shifts and working on holidays/ festivities
Open to Feedback and learning
High on Energy levels.
Friendly, helpful, confident, and engaging personality
Job Type: Full-time
Pay: Up to ₹15,000.00 per month
Benefits:
Health insurance
Leave encashment
Life insurance
Paid sick time
Provident Fund
Schedule:
Day shift
Rotational shift
Supplemental pay types:
Commission pay
Ability to commute/relocate:
Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Associate |CSA position is now open for candidates interested in the Customer Care sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
