Job Description
Full job description
ABOUT AZELIS
Azelis employs 4,300+ people across 65 countries. We value forward‑looking, entrepreneurial people and offer growth, training, and competitive remuneration. We’re an equal opportunities employer that listens to employee feedback and supports career development.
MAIN ACCOUNTABILITIES
Process sales orders in Azelis ERP.
Ensure proper follow up of order. Track deviations and maintain dates and data.
Coordinate with Procurement team to ensure timely order fulfillment.
Handle downstream logistics (warehouse picking, transportation).
Rationalize cost per unit, using various leverages
Handle any inquiries related to orders and order documentation from customers, forwarders, customs and warehouses.
Proactively advise customers and commercial team on any issues which would prevent/delay deliveries on time in full.
EXPERIENCE, SKILLS & EDUCATION
Proven experience in customer service, supply chain, exports and cross-functional working.
Excellent organizational skills, attention to detail and autonomy.
Time management and prioritization.
Agility, continuous improvement mindset.
Collaboration and teamwork
Advanced user of various IT tools & ERP systems.
Understanding of customer and market dynamics and requirements.
High service level standards.
Strong communication skills, conflict resolution.
Proficient with Microsoft Office; ERP experience (D365/AX) a plus
REPORTING LINE
The Customer Service Coordinator reports to the Customer Service Supervisor. This role will be based in Sydney
WHATS ON OFFER
Supportive team, modern Brookvale office
Career growth, professional training, competitive remuneration
Full-time, Monday–Friday (2 days per week flexible working arrangements once trained in role)
APPLY NOW
If this sounds like you, submit your application today.
Only shortlisted candidates will be contacted. No agencies
ABOUT AZELIS
Azelis employs 4,300+ people across 65 countries. We value forward‑looking, entrepreneurial people and offer growth, training, and competitive remuneration. We’re an equal opportunities employer that listens to employee feedback and supports career development.
MAIN ACCOUNTABILITIES
Process sales orders in Azelis ERP.
Ensure proper follow up of order. Track deviations and maintain dates and data.
Coordinate with Procurement team to ensure timely order fulfillment.
Handle downstream logistics (warehouse picking, transportation).
Rationalize cost per unit, using various leverages
Handle any inquiries related to orders and order documentation from customers, forwarders, customs and warehouses.
Proactively advise customers and commercial team on any issues which would prevent/delay deliveries on time in full.
EXPERIENCE, SKILLS & EDUCATION
Proven experience in customer service, supply chain, exports and cross-functional working.
Excellent organizational skills, attention to detail and autonomy.
Time management and prioritization.
Agility, continuous improvement mindset.
Collaboration and teamwork
Advanced user of various IT tools & ERP systems.
Understanding of customer and market dynamics and requirements.
High service level standards.
Strong communication skills, conflict resolution.
Proficient with Microsoft Office; ERP experience (D365/AX) a plus
REPORTING LINE
The Customer Service Coordinator reports to the Customer Service Supervisor. This role will be based in Sydney
WHATS ON OFFER
Supportive team, modern Brookvale office
Career growth, professional training, competitive remuneration
Full-time, Monday–Friday (2 days per week flexible working arrangements once trained in role)
APPLY NOW
If this sounds like you, submit your application today.
Only shortlisted candidates will be contacted. No agencies
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Coordinator position is now open for candidates interested in the Transportation & Logistics sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Transportation & Logistics is a plus.
