Job Description
We are hiring for customer support executive(E-commerce)
Roles and responsibilities :-
Address customer issues and resolve them in a timely and efficient manner.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Communicating with customers through various channels for eg : Email and chat process
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Respond to customer queries in a timely and accurate way, via email or chat Identify customer needs and help customers use specific features
Responsible for dealing with Domestic Clients Responsible for dealing with Clients Queries .Involved in Providing email support for quires.
Handling inbound / emails / chats resolving.
Proficient in Understanding customer issues and should be good in excel and written English .Requirements Experience as a Customer Support Specialist or similar CS role
Familiarity with our industry is a plus Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases
Location: Tin factory
Salary: 15 th to 20k th
Qualification: PUC and any graduate can apply
Regards,
soumya-+343+43344
soumya.dhrs@gmail.com
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Executiv position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
