Job Description
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Job Title: Associate - Customer Service Executive
Job Type: Full-time
Location: Thane, Mumbai
Office Address: 4th Floor, Dosti Corporation Pinnacle, Plot No. E-7, Road No. 22, Wagle Industrial Estate, Thane West, Thane, Maharashtra 400604
Pick and Drop: Available from Thane Railway Station
Salary & Benefits
CTC: Up to ₹23,000 per month
In-Hand Salary: ₹18,000 – ₹20,000
Additional Benefits: Provident Fund (PF) + Mediclaim + Other Benefits
Working Days: 5 Days a Week
Weekly Off: 2 Rotational Week Offs
Employment Type: On-Payroll Job
Job Description
We are seeking highly motivated and detail-oriented professionals to join our Operations Team as Customer Service Executives. This role involves proactive engagement with potential customers, lead generation, and sales support. The ideal candidate should have strong communication skills, a professional demeanor, and the ability to thrive in a fast-paced environment.
Key Responsibilities
Handle inbound and outbound calls to prospective customers from provided leads.
Present and explain products and services clearly and persuasively.
Resolve customer inquiries and concerns efficiently and professionally.
Document all customer interactions accurately in the CRM/database.
Ensure high standards of customer service and communication.
Eligibility Criteria
Experience: Minimum 6 months in Customer Service or Telesales (mandatory)
Educational Qualification: HSC (12th Pass) mandatory
Languages Required:
Hindi + Marathi
Gujarati + Marathi
Hindi + English
Age Limit: 18 – 39 years
Skills:
Strong verbal communication and interpersonal skills
Professional and persuasive approach
Ability to work independently and within a team
Proficient in basic computer applications
What We Offer
Career Growth: Internal Job Postings (IJP) for advancement
Collaborative Work Culture: Opportunity to work with experienced professionals
Training & Mentorship: Hands-on guidance from industry experts
Professional Environment: Supportive culture focused on learning and development
Apply Now!
Join us and be part of a dynamic team that is committed to delivering excellence and driving customer satisfaction.
Job Types: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Fixed shift
Supplemental Pay:
Performance bonus
Yearly bonus
Application Question(s):
What was your last in hand salary?
Education:
Higher Secondary(12th Pass) (Required)
Language:
Gujarati (Preferred)
English (Preferred)
Work Location: In person
Job Title: Associate - Customer Service Executive
Job Type: Full-time
Location: Thane, Mumbai
Office Address: 4th Floor, Dosti Corporation Pinnacle, Plot No. E-7, Road No. 22, Wagle Industrial Estate, Thane West, Thane, Maharashtra 400604
Pick and Drop: Available from Thane Railway Station
Salary & Benefits
CTC: Up to ₹23,000 per month
In-Hand Salary: ₹18,000 – ₹20,000
Additional Benefits: Provident Fund (PF) + Mediclaim + Other Benefits
Working Days: 5 Days a Week
Weekly Off: 2 Rotational Week Offs
Employment Type: On-Payroll Job
Job Description
We are seeking highly motivated and detail-oriented professionals to join our Operations Team as Customer Service Executives. This role involves proactive engagement with potential customers, lead generation, and sales support. The ideal candidate should have strong communication skills, a professional demeanor, and the ability to thrive in a fast-paced environment.
Key Responsibilities
Handle inbound and outbound calls to prospective customers from provided leads.
Present and explain products and services clearly and persuasively.
Resolve customer inquiries and concerns efficiently and professionally.
Document all customer interactions accurately in the CRM/database.
Ensure high standards of customer service and communication.
Eligibility Criteria
Experience: Minimum 6 months in Customer Service or Telesales (mandatory)
Educational Qualification: HSC (12th Pass) mandatory
Languages Required:
Hindi + Marathi
Gujarati + Marathi
Hindi + English
Age Limit: 18 – 39 years
Skills:
Strong verbal communication and interpersonal skills
Professional and persuasive approach
Ability to work independently and within a team
Proficient in basic computer applications
What We Offer
Career Growth: Internal Job Postings (IJP) for advancement
Collaborative Work Culture: Opportunity to work with experienced professionals
Training & Mentorship: Hands-on guidance from industry experts
Professional Environment: Supportive culture focused on learning and development
Apply Now!
Join us and be part of a dynamic team that is committed to delivering excellence and driving customer satisfaction.
Job Types: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Fixed shift
Supplemental Pay:
Performance bonus
Yearly bonus
Application Question(s):
What was your last in hand salary?
Education:
Higher Secondary(12th Pass) (Required)
Language:
Gujarati (Preferred)
English (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Executive position is now open for candidates interested in the 12th Pass Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in 12th Pass Jobs is a plus.
