Job Description
Apply on Victorytuitions.in
Customer Service Manager (CSM) – Anees Defence Career...
V
vsmartpros
Anywhere
Apply on Victorytuitions.in
11 hours ago₹10T–₹50T a monthWork from homeFull–time
Customer Service Manager (CSM)Anees Defence Career InstitutePune, Maharashtra₹15,000 - ₹25,000 a monthJob detailsSalary₹15,000 - ₹25,000 a monthJob TypeFull-timeQualificationsCustomer service: 3 years (Required)Full Job DescriptionWe are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction loyalty and retention and to meet their expectations.
Responsibilities
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Customer Service Manager (CSM) – Anees Defence Career...
V
vsmartpros
Anywhere
Apply on Victorytuitions.in
11 hours ago₹10T–₹50T a monthWork from homeFull–time
Customer Service Manager (CSM)Anees Defence Career InstitutePune, Maharashtra₹15,000 - ₹25,000 a monthJob detailsSalary₹15,000 - ₹25,000 a monthJob TypeFull-timeQualificationsCustomer service: 3 years (Required)Full Job DescriptionWe are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction loyalty and retention and to meet their expectations.
Responsibilities
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Manager |CSM| | Anees Defence Career position is now open for candidates interested in the Customer Care Executive sector. This role in Maharashtra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
