Job Description
The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.
Responsibilities
• Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
• Establish performance benchmarks and hold team to those goals
• Resolve customer conflicts and handle escalation procedures
Qualifications
• Bachelor's degree or equivalent experience
Responsibilities
• Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
• Establish performance benchmarks and hold team to those goals
• Resolve customer conflicts and handle escalation procedures
Qualifications
• Bachelor's degree or equivalent experience
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Manager position is now open for candidates interested in the Customer Care sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
