Customer Service

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Sr. Manager, Operations Execution, Burger King, US&C
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via Careers At RBI
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Well Adjusted Chiropractic - Miami
Wellness Boutique Office Manager (Miami)
Well Adjusted Chiropractic - Miami · Miami, FL, United States · via WhatJobs
8 hours ago
Part-time
No Degree Mentioned
Apply on WhatJobs
Job description
We’re looking for a fun person to help us create the best patient experiences. This is a high-ownership role.

Are you a big picture thinker but know how to be down-to-earth and get things done? Do you have experience in high-end, high-touch environments and enjoy new challenges? Are you kind and always curious? Then read on…

We’re a boutique chiropractic office perfect for someone who is experienced with polished, high-touch, fast-paced environments, has ideally worked in an office or corporate setting, knows how to direct flow and conversation, and wants to work at a small business and help shape experiences.

What You’ll Own
Patient Experience You are the first and last impression. From scheduling and relationship management to patient communication, curating the in-office experience, and developing and executing pipeline and retention strategy. Office Management Front desk and admin tasks, inventory management, financial tracking, office analytics and KPIs, and maintaining a consistently high standard of presentation. Marketing Support Outreach calls, patient promotions, office signage, event coordination, and communication with partners and vendors.

What We Are Looking For
Management experience is required. Systems can and will be taught. Running a room/office is better to have lived. Comfort with financial conversations. Phone presence and verbal communication skills. Warm, clear, and confident on the phone without a script in hand.

Strong preference for
Experience in high-end hospitality, boutique wellness, fitness, medical, or concierge service environments. CRM and scheduling software proficiency. Canva familiarity, and comfort with social media.

Compensation
$33–$36 per hour based on experience (31–35 hours weekly) Monthly performance-based bonuses Paid U.S. holidays Complimentary in-office chiropractic care for you and your immediate family while employed

Schedule

This is a part-time role, approximately 31-35 hours per week .

Office Hours:
Monday: 8:30 AM – 1:00 PM; 3:30 PM – 6:00 PM Tuesday: 8:30 AM – 1:00 PM Wednesday: 8:30 AM – 1:00 PM; 3:30 PM – 6:00 PM Thursday: 8:30 AM – 1:00 PM; 3:30 PM – 6:00 PM Friday: 8:30 AM – 1:00 PM

Benefits:
Employee discount Paid time off Paid holidays

Work Location: In person

Job Type: Part-time
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Restaurant Brands International
Sr. Manager, Operations Execution, Burger King, US&C
Restaurant Brands International · Miami, FL, United States · via Careers At RBI
8 hours ago
Full–time
Apply on Careers At RBI
Apply directly on Indeed
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Apply on BeBee
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Job description
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Position Overview

The Senior Manager, Operations Execution – US&C is responsible for driving best-in-class operational performance and enabling consistent, high-quality execution across the Burger King US&C system. This role sits at the center of cross-functional planning and is accountable for translating strategic priorities into clear, sequenced, and executable plans for the field.

This individual helps to plan and strategize the Brand calendar, ensuring initiatives are prioritized, integrated, and delivered in a way that maximizes franchisee adoption, operational readiness, and in-restaurant execution. The role also oversees key vendor partnerships that support operational standards and execution at scale.

RBI follows a 5 day, in-office work schedule to support collaboration. Successful candidates will be expected to work onsite 5 days per week.

Responsibilities:

Translate Brand Calendar into Operational Readiness
• Partner with Marketing to understand the brand calendar, priorities, and upcoming Limited Time Offers
• Convert brand initiatives into clear operational plans, timelines, and requirements for the field teams
• Ensure restaurants are fully prepared to execute campaigns, product launches, and promotions at a high level
• Identify operational risks and readiness gaps early, and drive mitigation plans
• Drive clear communication of timelines, milestones, and expectations to field teams and franchisees

Drive Execution Excellence
• Ensure strong system-wide execution of core initiatives, including product launches, promotions, and operational changes
• Develop standardized execution tools, playbooks, and communications to support consistent delivery
• Monitor execution performance and drive accountability through data and structured follow-up

Improve System Performance
• Analyze key operational and financial metrics (e.g., sales, speed of service, guest satisfaction, restaurant profitability) to identify performance gaps
• Lead initiatives to improve throughput, simplify operations, and enhance the guest experience
• Use data and field insights to inform prioritization and continuous improvement

Partner with Franchisees, Field Teams, & Cross Functional Teams
• Act as a key partner to franchisees, influencing adoption and execution of system initiatives
• Support field teams with clear priorities, tools, and guidance to drive performance
• Incorporate franchisee and field feedback into planning and execution processes
• Serve as the central point of coordination across functions to ensure operational readiness and alignment
• Identify risks, dependencies, and trade-offs early, and drive resolution

Manage Vendor Relationships
• Own relationships with key third-party vendors supporting operations (e.g., equipment, technology, training)
• Ensure vendor deliverables align with operational needs, timelines, and quality standards
• Partner with Procurement and cross-functional teams to evaluate vendor performance, resolve issues, and drive continuous improvement
• Hold vendors accountable to SLAs, timelines, and execution outcomes

Skills and Qualifications:
• Bachelor’s degree in Business, Hospitality, or a related field.
• 5+ years of experience in large-scale restaurant operations, with a solid understanding of the QSR industry.
• Strong understanding of franchise business models and U.S. field operations
• Experience managing external vendors or agency partners in an operational or execution capacity
• Proficient in Microsoft Office (Excel, PowerPoint, Word), with familiarity in data visualization tools such as Tableau.
• Ability to analyze data, identify trends, and create actionable plans to address operational issues and improve performance.
• Strong leadership skills with the ability to influence and motivate cross-functional teams and franchise partners.
• Skilled in applying the “Plan, Do, Check, Act” methodology for problem-solving, focusing on root cause analysis and strategic solutions.
• Excellent written and verbal communication skills, with the ability to present information clearly and persuasively to diverse audiences.
• Proven ability to build relationships, collaborate effectively, and navigate large, matrixed organizations.
• Willingness to travel on an ad-hoc basis to support field operations, conduct training sessions, and implement brand standards.

#BurgerKing

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, ****** orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
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Fiserv, Inc.
Customer Service - Sr. Associate II | Miami, FL, USA
Fiserv, Inc. · Miami, FL, United States · via EFinancialCareers
24 hours ago
Full–time
Apply directly on EFinancialCareers
Job description
Customer Service - Sr. Associate II

{"description": " Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title
Customer Service - Sr. Associate II

About your role:

As a Franchise Priority Unit Associate, you will serve as a dedicated point of contact for franchise owners and multi-location operators with priority service needs. You will manage escalated cases, coordinate cross-functional resolution, and communicate clearly with stakeholders to support timely outcomes. Your work helps protect the franchise experience, strengthen client relationships, and improve confidence in Fiserv support.