Customer Service Officer (Database)

💰 $5,040 - $8,064 (Est.) 📍 Macquarie Park 🏠 Remote / WFH

Job Description

Douglass Hanly Moir Pathology is an established and well-respected pathology practice, offering comprehensive, high-quality pathology testing across NSW and north-west Victoria. Our practice is managed by doctors for doctors and our success is driven by the innate understanding that Medical Leadership facilitates the highest standards of professional and operational excellence for the doctors and patients that we serve.
Position description
We seek an enthusiastic Database Officer to join our vibrant Database department in Macquarie Park

Hours: Monday to Friday, 10am – 6pm (with the ability to participate in occasional initial training shifts 7:30 – 3:30).

The successful applicant will be part of a small team and must be a highly motivated self-starter, with a keen interest to learn new computer skills and an ability to relate to all levels of the workforce. Excellent communication and interpersonal skills are essential.

Specific duties include:

Data Entry for our Surgical Skin Audit
Liaising with both surgeries and Area Managers to facilitate the set-up and customisation of new and existing doctors and clients on the internal computer systems
Investigating and resolving issues for clients
Monitoring all system printers, including large production devices, and assisting in the resolution of issues
Ideal candidate
We are proud to say we have a learning and supportive environment, and full training will be provided. We are looking for the following:
Previous experience with any of the following would be an advantage:

Microsoft Office, specifically Outlook, Excel and Word
Medical terminology
Medical centre administration/reception
Apollo LIS (internal computer system) or company operations
Applications
Applications, including your resume, should be emailed to the Human Resources Department [email protected], quoting reference (R26022) in the subject line of your email by 13 March 2026.

Applicants for this position must have the appropriate working rights to work in Australia, and will be required to sign an acceptance that the Company may conduct a police check.

Douglass Hanly Moir Pathology is an equal opportunity employer.

 

💡 Quick Summary

Seeking a career-building opportunity? The Customer Service Officer (Database) position is now open for candidates interested in the Customer Care sector. This role in Macquarie Park offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.

Sponsored

Job Details

Company Name: Douglass Hanly Moir Pathology

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The expected salary for Customer Service Officer (Database) in Macquarie Park is $5,040 - $8,064 (Est.) per month. Actual compensation may vary based on experience and negotiation.
Yes, Customer Service Officer (Database) is a remote / work from home position. You can apply from anywhere in India.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Service Officer (Database). Previous experience in Customer Care is a plus. Freshers may also apply depending on the employer's requirements.
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