Job Description
Customer Service Officer
MWC Trade Supplies | Pinkenba, QLD
$65,000 + super | Monday to Friday (38 hours full-time)
MWC Trade Supplies is a growing supplier to the building and construction industry across Southeast Queensland. We are seeking a Customer Service Officer to join our Pinkenba team in a permanent, full-time role.
This role suits candidates with customer service and administration experience, as well as motivated applicants seeking a varied, hands-on position in a supportive team environment.
The Role
You will provide quality customer service and support daily operations, including order processing, accounts and inventory functions. The position works closely with customers, suppliers, warehouse staff and delivery drivers to help ensure smooth, efficient workflow throughout the day.
Key Responsibilities
· Receive and process customer orders via phone, email and text
· Check product availability, pricing and delivery timeframes
· Enter orders accurately and prepare invoices, quotes and delivery documentation
· Assist with accounts tasks, including customer payment tracking
· Update pricing and stock information as required
· Liaise with customers, suppliers, warehouse staff and delivery drivers
About You
· Experience in customer service, administration, accounts and order processing is an advantage
· Strong attention to detail and computer literacy
· Clear communication skills and a team-focused approach
· Reliable, organised and able to manage multiple competing tasks
· Willingness to learn and adapt in a fast-paced environment
What We Offer
· Full-time permanent role (38 hours per week)
· $65,000 per annum plus super
· Supportive team environment with on-the-job training
· Stable business with long-term opportunities
Job Type: Permanent
Pay: From $65,000.00 per year
Work Location: In person
MWC Trade Supplies | Pinkenba, QLD
$65,000 + super | Monday to Friday (38 hours full-time)
MWC Trade Supplies is a growing supplier to the building and construction industry across Southeast Queensland. We are seeking a Customer Service Officer to join our Pinkenba team in a permanent, full-time role.
This role suits candidates with customer service and administration experience, as well as motivated applicants seeking a varied, hands-on position in a supportive team environment.
The Role
You will provide quality customer service and support daily operations, including order processing, accounts and inventory functions. The position works closely with customers, suppliers, warehouse staff and delivery drivers to help ensure smooth, efficient workflow throughout the day.
Key Responsibilities
· Receive and process customer orders via phone, email and text
· Check product availability, pricing and delivery timeframes
· Enter orders accurately and prepare invoices, quotes and delivery documentation
· Assist with accounts tasks, including customer payment tracking
· Update pricing and stock information as required
· Liaise with customers, suppliers, warehouse staff and delivery drivers
About You
· Experience in customer service, administration, accounts and order processing is an advantage
· Strong attention to detail and computer literacy
· Clear communication skills and a team-focused approach
· Reliable, organised and able to manage multiple competing tasks
· Willingness to learn and adapt in a fast-paced environment
What We Offer
· Full-time permanent role (38 hours per week)
· $65,000 per annum plus super
· Supportive team environment with on-the-job training
· Stable business with long-term opportunities
Job Type: Permanent
Pay: From $65,000.00 per year
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Officer position is now open for candidates interested in the Customer Care sector. This role in Jaraga offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
