Job Description
Responding to customer queries over the phone, email, WhatsApp & other support channels.
Educating customers about our brand and products.
Liaising between our company and its current and potential customers.
Build sustainable relationships and engage customers.
Being dedicated to customer satisfaction and resolving any concerns that the customer has.
Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.
Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions
Take a customer-focused approach to handle complaints and escalations.
Ensure that all written communication is carried out as per the customer care procedures.
Taking care of all other back-office operations.
Should be comfortable to travel/relocate to our location in Delhi.
Must have excellent communication skills in English & Hindi.
Job Type: Full-time
Pay: ₹17,000.00 - ₹20,000.00 per month
Benefits:
Paid sick time
Paid time off
Schedule:
Day shift
Supplemental Pay:
Commission pay
Ability to commute/relocate:
Delhi - 1100+2, Delhi: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
Bachelor's (Preferred)
Application Deadline: 01/06/2026
Educating customers about our brand and products.
Liaising between our company and its current and potential customers.
Build sustainable relationships and engage customers.
Being dedicated to customer satisfaction and resolving any concerns that the customer has.
Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.
Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions
Take a customer-focused approach to handle complaints and escalations.
Ensure that all written communication is carried out as per the customer care procedures.
Taking care of all other back-office operations.
Should be comfortable to travel/relocate to our location in Delhi.
Must have excellent communication skills in English & Hindi.
Job Type: Full-time
Pay: ₹17,000.00 - ₹20,000.00 per month
Benefits:
Paid sick time
Paid time off
Schedule:
Day shift
Supplemental Pay:
Commission pay
Ability to commute/relocate:
Delhi - 1100+2, Delhi: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
Bachelor's (Preferred)
Application Deadline: 01/06/2026
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the Customer Care Executive sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
