Job Description
Handling of outbound calls of customers regarding card control
. Clarifications & queries on transactions declined due to card control not enabled
. Renewal and upgrade customers for welcome call/feature enforcement
. Attempting to delight the customer by striking a relationship and fulfilling needs
. Answering customer calls within the specified call answer time
. Responding to customers with the resolution within the defined TATs
. Call back to customers in case of any unresolved queries etc
. Min. Graduate
. Avg. in English & Hindi
. Achieve service quality
. Age below 35 Years
Location - RTO Circle Ahmedabad
Salary - 16k to 22k
. Clarifications & queries on transactions declined due to card control not enabled
. Renewal and upgrade customers for welcome call/feature enforcement
. Attempting to delight the customer by striking a relationship and fulfilling needs
. Answering customer calls within the specified call answer time
. Responding to customers with the resolution within the defined TATs
. Call back to customers in case of any unresolved queries etc
. Min. Graduate
. Avg. in English & Hindi
. Achieve service quality
. Age below 35 Years
Location - RTO Circle Ahmedabad
Salary - 16k to 22k
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the Customer Care sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
