Job Description
Shift Timings: Day Shift
Work Type: On Site
No of Openings: 300
Language: English, Hindi
Skills: Computer, Excel
Experience: 0 - 3 years
Qualification: 12th
Age: 18 - 30 years
Description
Designation: Customer Service Representative
Process: Axis Bank
Job Description: Roles and Responsibilities:
Take prospect from initial contact phase to qualified phase over the phone
Present product solutions virtually.
Generate revenue by counseling prospects and converting them to sales.
Meet and exceed pipeline contribution goals
Respond quickly to assigned leads
Willingness to be measured by weekly and monthly metrics.
Use and become an expert on the Customer Re• Use and become an expert on the Customer Relationship Management (CRM) system.
Inbound & Outbound Candidate Profile § Work from Office Only.
Versant 4 to 6 for Voice.
Should have Excellent communication skills in English & Hindi
Shift timings
For Male 247/Female Employees 7am-7pm Window
· 6 Days working
· No Fixed Off
Ability and willingness to learn.
Courteous with strong customer service orientation.
Good listening and responding skills.
Should be willing to take up challenges and go the extra mile to perform work responsibilities
Should have great interpersonal skills and the ability to perform under pressure Selection process
Salary slab - fresh - 1500XXXXXX
1 year experience - ++1-XXXXXXXXXX
2+ year experience - 2000XXXXXX
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Monday to Friday
Rotational shift
Weekend availability
Supplemental pay types:
Commission pay
Performance bonus
Ability to commute/relocate:
Bangalore Urban District, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Hindi (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the Customer Care Executive sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
