• Managing customer support.
• Overseeing the customer service process.
• dealing with customer issues and churning out an easy-to-follow solution
• managing payment and delivery of customer orders
• Resolving customer complaints brought to your attention.
• Monitoring the work of individual representatives and of the team.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.

Job Types: Full-time, Permanent, Fresher

Salary: ₹10,000.00 - ₹18,000.00 per month

Benefits:
• Paid time off

Schedule:
• Day shift
• Fixed shift

Supplemental pay types:
• Yearly bonus

Ability to commute/relocate:
• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Education:
• Higher Secondary(12th Pass) (Required)

Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:
• English (Required)
• Hindi (Required)

Speak with the employer
+91-XXXXXXXXXX
Application Deadline: 01/09/2024
Expected Start Date: 01/09/2024