Job Description
Diamondshome Furniture is seeking a friendly, professional, and reliable Customer Service Representative to join our team. We welcome both full-time and part-time applicants.
Key Responsibilities:
Provide exceptional customer service in-store, online, and over the phone.
Assist customers with product enquiries, orders, delivery arrangements, returns, and after-sales support.
Liaise with warehouse and logistics teams regarding stock levels and delivery schedules.
Maintain accurate customer records and ensure a smooth and positive purchasing experience.
Support general daily store operations as required.
Requirements:
Fluent in English and Chinese (spoken and written).
Customer service experience preferred, especially in retail or furniture-related industries.
Strong communication skills with a customer-focused attitude.
Ability to work efficiently in a fast-paced environment and manage multiple tasks.
Basic computer skills and familiarity with customer management or POS systems.
Reliable, responsible, and able to work independently as well as part of a team.
What We Offer:
Competitive salary based on experience.
A friendly and supportive working environment.
Opportunities for professional development and training.
Staff discounts on furniture products.
If you are interested in joining our team, please send your resume to sales@diamondshome.com.auor contact us at .
We look forward to hearing from you.
Job Types: Full-time, Part-time
Pay: $27.00 – $28.00 per hour
Expected hours: 8 per week
Benefits:
Employee discount
Free drinks
Salary packaging
Key Responsibilities:
Provide exceptional customer service in-store, online, and over the phone.
Assist customers with product enquiries, orders, delivery arrangements, returns, and after-sales support.
Liaise with warehouse and logistics teams regarding stock levels and delivery schedules.
Maintain accurate customer records and ensure a smooth and positive purchasing experience.
Support general daily store operations as required.
Requirements:
Fluent in English and Chinese (spoken and written).
Customer service experience preferred, especially in retail or furniture-related industries.
Strong communication skills with a customer-focused attitude.
Ability to work efficiently in a fast-paced environment and manage multiple tasks.
Basic computer skills and familiarity with customer management or POS systems.
Reliable, responsible, and able to work independently as well as part of a team.
What We Offer:
Competitive salary based on experience.
A friendly and supportive working environment.
Opportunities for professional development and training.
Staff discounts on furniture products.
If you are interested in joining our team, please send your resume to sales@diamondshome.com.auor contact us at .
We look forward to hearing from you.
Job Types: Full-time, Part-time
Pay: $27.00 – $28.00 per hour
Expected hours: 8 per week
Benefits:
Employee discount
Free drinks
Salary packaging
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative – Full-time / Part-time position is now open for candidates interested in the Customer Care sector. This role in New South Wales offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
