Job Description
The Customer Service Representative is responsible for maintaining ongoing communication with customers, processing orders, resolving issues, and ensuring a high level of customer satisfaction.
This role requires strong computer skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
IN PERSON ROLE: 368 William Bell Dr Hampton, New Brunswick
CONTRACT ROLE: 3 months
WORK SCHEDULE: Monday, Wednesday, Thursday and Friday - 8:30 am to 5 pm
Key Responsibilities
Respond to customer inquiries by phone, email, and in person
Process customer orders accurately and efficiently
Resolve customer concerns and provide timely solutions
Maintain accurate records and update customer information
Prepare and run reports using Microsoft Office programs
Manage email communications
Prioritize daily tasks while meeting deadlines
Work collaboratively with team members to support operations
Provide professional and courteous customer service at all times
Qualifications & Skills
Proficient in Microsoft Excel and Word
Strong computer skills, including emailing and report generation
Excellent communication and customer service skills
Strong organizational and multitasking abilities
High level of accuracy and attention to detail
Strong math and problem-solving skills
Excellent memory and ability to prioritize workload
Team-oriented, dependable, and motivated
Reception or customer service experience preferred
Legible handwriting required
Working Conditions
Full-time position
Standard 8-hour shifts
Overtime may be required based on business needs
Office environment
Job Type: Part-time
Pay: $23.00 per hour
Application question(s):
Do you have office admin experience?
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the Customer Care Executive sector. This role in Hampton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
