Job Description
Kwinana WA
Full job description
Job Req Id: 28425
Date: 29 Dec 2026
Location: Kwinana, WA, AU, 6167
Workplace Type: On-Site
Why Nutrien Ag Solutions?
If you want a career that makes a difference, come work with us at Nutrien, where your purpose every day is real and impactful — Going Further for Australian farmers.
We’re a local employer with a local heartbeat, backed by global resources with safety, inclusion, integrity, and results at our core.
What You'll Do:
Reporting to the Customer Service Manager Fertiliser WA, your role will provide support to our broad network of Branches, Agents and Customers. In addition, you will:
Ensure prompt and accurate processing of customer bulk granular and liquid fertiliser orders.
Handle customer bookings requests and product enquiries.
Initiate follow-up action required to complete Customer’s requests/enquiries.
Resolve issues for the release of incomplete orders and fielding a range of customer calls and account queries.
Liaise with internal stakeholder and ensure accounts are balanced.
Contract Entry, Amendment Processing and Contract Cancellations all processed in a timely and accurate manner.
What You'll Bring:
Have a proven background providing excellent customer service and problem solving.
Be a self-motivated person capable of nurturing and sustaining strong customer relationships with the ability to follow through and get the job done.
Excellent written and verbal communication skills.
Strong attention to detail.
High level of PC literacy, MS Office, and data entry.
Experience with ERM Software SAGE and or SAP (Highly desirable).
A culture of learning!
Are you a good match? Apply today!
At Nutrien, we’re committed to Feeding the Future. As a global leader in agriculture, we go further for Australian farmers, and we believe our people are our greatest asset! Join a purpose-driven organisation where your work directly supports sustainable farming and food production.
To find out more about Nutrien Ag Solutions go to our Careers Website or follow us on LinkedIn, Facebook, and Instagram.
Nutrien Ag Solutions is an equal opportunity employer committed to fostering an inclusive workplace that welcomes applicants of all ages, genders, and backgrounds. This role will remain posted until filled, and only shortlisted candidates will be contacted directly; others will be notified via email at the end of the recruitment process. To be considered, applicants must have unrestricted, ongoing working rights in Australia and may be required to complete pre-employment background checks. Please note that unsolicited CVs will not be accepted, and Nutrien Ag Solutions is not liable for any received.
Full job description
Job Req Id: 28425
Date: 29 Dec 2026
Location: Kwinana, WA, AU, 6167
Workplace Type: On-Site
Why Nutrien Ag Solutions?
If you want a career that makes a difference, come work with us at Nutrien, where your purpose every day is real and impactful — Going Further for Australian farmers.
We’re a local employer with a local heartbeat, backed by global resources with safety, inclusion, integrity, and results at our core.
What You'll Do:
Reporting to the Customer Service Manager Fertiliser WA, your role will provide support to our broad network of Branches, Agents and Customers. In addition, you will:
Ensure prompt and accurate processing of customer bulk granular and liquid fertiliser orders.
Handle customer bookings requests and product enquiries.
Initiate follow-up action required to complete Customer’s requests/enquiries.
Resolve issues for the release of incomplete orders and fielding a range of customer calls and account queries.
Liaise with internal stakeholder and ensure accounts are balanced.
Contract Entry, Amendment Processing and Contract Cancellations all processed in a timely and accurate manner.
What You'll Bring:
Have a proven background providing excellent customer service and problem solving.
Be a self-motivated person capable of nurturing and sustaining strong customer relationships with the ability to follow through and get the job done.
Excellent written and verbal communication skills.
Strong attention to detail.
High level of PC literacy, MS Office, and data entry.
Experience with ERM Software SAGE and or SAP (Highly desirable).
A culture of learning!
Are you a good match? Apply today!
At Nutrien, we’re committed to Feeding the Future. As a global leader in agriculture, we go further for Australian farmers, and we believe our people are our greatest asset! Join a purpose-driven organisation where your work directly supports sustainable farming and food production.
To find out more about Nutrien Ag Solutions go to our Careers Website or follow us on LinkedIn, Facebook, and Instagram.
Nutrien Ag Solutions is an equal opportunity employer committed to fostering an inclusive workplace that welcomes applicants of all ages, genders, and backgrounds. This role will remain posted until filled, and only shortlisted candidates will be contacted directly; others will be notified via email at the end of the recruitment process. To be considered, applicants must have unrestricted, ongoing working rights in Australia and may be required to complete pre-employment background checks. Please note that unsolicited CVs will not be accepted, and Nutrien Ag Solutions is not liable for any received.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the Customer Care Executive sector. This role in Kwinana offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
