Job Description
Customer Service Representative
Job description
Job Title:
Customer Service Representative
Company:
KR Immigration Private Limited Company
Location:
B-2+ First floor, Lajpat Nagar -2, New Delhi -110024 near Metro gate number-1
About the Job:
We are looking for a creative and talented Customer Service Representative to join our team. As a Customer Service Representative at KR Immigration Company, you will act as a liason, provide product/services information, answer queries through calls and WhatsApp.
Role & responsibilities
Manage incoming phone calls and WhatsApp
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customers through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer details and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Preferred candidate profile
· FRESHERS are most welcome
Proven experience as a Customer Service Representative are also welcome, with excellent communication skills.
· Ability to work both independently and collaboratively in a fast-paced environment.
· Strong attention to detail, problem-solving skills, and creative thinking.
· Excellent time management and organizational skills.
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Why Join Us?
· Join a dynamic, creative team.
· Opportunities for growth and development.
· Competitive salary and benefits.
· Impactful, creative work in a fast-paced environment.
Compensation : Pay is based on Skills and Expertise.
Application : Please mail your CV and Portfolio to [email protected]
Role: Customer Service Representative
Industry Type: Education Abroad / Visa / Immigration /
Department: Media Production & Entertainment
Employment Type: Full Time, Permanent
Education
UG: Graduation Not Required
Key Skills
Excellent communication skills with high patience level and active listening
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹35,000.00 per month
Benefits:
Paid sick time
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Language:
English (Preferred)
Hindi (Preferred)
Work Location: In person
Speak with the employer
++1-XXXXXXXXXX
Job description
Job Title:
Customer Service Representative
Company:
KR Immigration Private Limited Company
Location:
B-2+ First floor, Lajpat Nagar -2, New Delhi -110024 near Metro gate number-1
About the Job:
We are looking for a creative and talented Customer Service Representative to join our team. As a Customer Service Representative at KR Immigration Company, you will act as a liason, provide product/services information, answer queries through calls and WhatsApp.
Role & responsibilities
Manage incoming phone calls and WhatsApp
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customers through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer details and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Preferred candidate profile
· FRESHERS are most welcome
Proven experience as a Customer Service Representative are also welcome, with excellent communication skills.
· Ability to work both independently and collaboratively in a fast-paced environment.
· Strong attention to detail, problem-solving skills, and creative thinking.
· Excellent time management and organizational skills.
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Why Join Us?
· Join a dynamic, creative team.
· Opportunities for growth and development.
· Competitive salary and benefits.
· Impactful, creative work in a fast-paced environment.
Compensation : Pay is based on Skills and Expertise.
Application : Please mail your CV and Portfolio to [email protected]
Role: Customer Service Representative
Industry Type: Education Abroad / Visa / Immigration /
Department: Media Production & Entertainment
Employment Type: Full Time, Permanent
Education
UG: Graduation Not Required
Key Skills
Excellent communication skills with high patience level and active listening
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹35,000.00 per month
Benefits:
Paid sick time
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Language:
English (Preferred)
Hindi (Preferred)
Work Location: In person
Speak with the employer
++1-XXXXXXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the Customer Care Executive sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
