Job Description
About Us:
TigerTel is a leading provider of virtual receptionist services, dedicated to delivering exceptional customer experiences. We operate 24/7/365, ensuring that our clients always have a friendly and knowledgeable professional available to answer their calls. Our team of dedicated receptionists is committed to providing personalized service that exceeds expectations. We offer a variety of services, including call answering, appointment scheduling, message taking, and more. Join us and become part of a dynamic and supportive team that is passionate about making a positive impact on our clients' businesses.
We are seeking highly motivated and personable individuals. The ideal candidate will possess exceptional communication skills, both written and verbal, and a strong work ethic. Additionally, they should be comfortable working in a fast-paced environment and have a positive and outgoing personality. Experience in customer service or administrative roles is preferred, but not required. If you are a team player who enjoys helping others and making a positive impact, we encourage you to apply.
Minimum Requirements:
Typing Speed: 35 words per minute
Audio Comprehension: Ability to accurately understand spoken information
Language Skills: Strong English language skills both verbal and written, including pronunciation, proper spelling, grammar, and punctuation
Data Entry: Accurate data entry based on verbal information given
Here's what you can expect:
Schedules: Enjoy a 4-day work week with a set schedule (Sat or Sun required each week). Holiday work in general is essential. Our office is open from 8:00AM-11:30 PM AST and we are looking for those that can work within this availability
Office/Work From Home : Get the best of both worlds! After your initial training and development period, you'll split your time between two days in the office and two days working from the comfort of your home. We provide all the equipment you need!
Fast-paced Customer Service: You'll be the friendly voice on the line, answering calls and providing exceptional service to our clients. This is a pure customer service role - no sales pressure here!
Strong Support System: We're all about positive vibes! Expect a friendly and supportive environment with great management and team members.
Competitive Compensation: We offer an hourly rate of $18.50, along with a comprehensive benefits package including medical, dental, vision, paid time off, and an RRSP with company matching.
Apply today and become part of the TigerTel family!
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the Customer Care sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
