Job Description
Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life’s essentials, we enable businesses to grow, communities to prosper, and consumers to live well.
This position is in our Ag & Trading enterprise, where we connect producers and users of grains and oilseeds around the globe through origination, trading, processing, and distribution. We also offer a range of farmer services and risk management solutions.
Job Purpose and Impact
The Customer Service Representative I, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues.
Key Accountabilities
Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
Inform customers about order status, invoices, contract balances and other information needed to complete the sale.
Execute customer service strategies.
Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
Other duties as assigned
Qualifications
Minimum Qualifications
Bachelor's degree in a related field or equivalent experience.
Highly organized, strong attention to detail, strong communication skills interpersonal and personal.
Sit for a long periods of time.
Being able to work flexible hours, work extended overtime, occasional weekends
Preferred Qualification
Two years in customer service, agriculture, salesforce and SAP.
Position Information
Relocation Assistance is not provided for this role.
Temporary role: 6 months
Cargill is an equal opportunity employer and committed to providing accommodation to our job applicants with disabilities.
This position is in our Ag & Trading enterprise, where we connect producers and users of grains and oilseeds around the globe through origination, trading, processing, and distribution. We also offer a range of farmer services and risk management solutions.
Job Purpose and Impact
The Customer Service Representative I, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues.
Key Accountabilities
Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
Inform customers about order status, invoices, contract balances and other information needed to complete the sale.
Execute customer service strategies.
Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
Other duties as assigned
Qualifications
Minimum Qualifications
Bachelor's degree in a related field or equivalent experience.
Highly organized, strong attention to detail, strong communication skills interpersonal and personal.
Sit for a long periods of time.
Being able to work flexible hours, work extended overtime, occasional weekends
Preferred Qualification
Two years in customer service, agriculture, salesforce and SAP.
Position Information
Relocation Assistance is not provided for this role.
Temporary role: 6 months
Cargill is an equal opportunity employer and committed to providing accommodation to our job applicants with disabilities.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative - (Temporary 6 months) position is now open for candidates interested in the Customer Care sector. This role in Oakbank offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
