Job Description
Job Location: - Vadodara/Baroda
We are looking for looking for Full time E-Commerce Customer Service Representative role based in Vadodara office
Roles and Responsibilities
• Communicating with customers via emails regarding their online purchase
• Answer All customer Query related product Refund, Return , Order Status, Exchange
· Order process ,Listing & updating products on various sales channels Such as Amazon, eBay
• Steadfastly pushes self and others for results
• Constantly on the look to find out ways and means to simplify and improve work systems and processes to achieve better results
• Finds ways and methods to get the job done even when normal channels, materials and means do not work
· Assisting other team members as required.
Skill Required:-
• Language: English
• Must Be studied in either CBSC/English Medium School
• A strong and capable communicator Via Email;
• Manages a variety of responsibilities at the same time, Ability to multi-task
• Highly organized and able to self-manage their priorities and workload
• Detail orientated; Analytical, positive and motivated team Player
• Capable of working in a fast-paced environment
• Take responsibility for your work
• Ability to work autonomously and also in a team environment
• Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail.
• Good data analysis skills and great attention to detail Oriented.
· Demonstrate excellent time management skills and ability to work independently
· Experience in Computer industry must and Must be know how to write emails
· Diploma in Computer, Degree in Computer , MCA, BCA, Graduation with Computer Course and Must Be Studied in English medium School
Additional Information:
Notice period: immediate joiners
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹10,000.00 - ₹30,000.00 per month
Schedule:
• Day shift
• Flexible shift
• Weekend availability
• Weekend only
Application Question(s):
• Have you done your schooling in CBSC/English Medium?
• Have you worked in USA or UK Market Places such as Overstock/Amazon /Ebay/Wal-Mart /OnBuy/Best Buy as CSR
• Have you communicated (In English) with customer via email or phone for USA/UK/Australia ?
• How many years of Customer service experience do you have?
• Current Monthly Salary/Last Withdrawn Monthly Salary in INR
• What is your expected salary?
• Are you currently living in Vadodara/Baroda
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the Customer Care sector. This role in Vadodara offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
