Job Description
TWO MEN AND A TRUCK® is looking for a new customer service representative! Supported by 30+ years and the largest franchise moving company in North America, our friendly, pro-active team at TWO MEN AND A TRUCK is committed to the highest customer service satisfaction in moving, packing and supplies, including storage facilities all under one company.
What We Offer
Full-time salary
Sales goal incentives
Career advancement opportunities
Job Responsibilities
Responsible for growing sales by partnering with the franchise owner and providing outstanding customer service to all TWO MEN AND A TRUCK customers through in-depth knowledge of company products and services.
Acts as the first point of contact for new and existing customers to establish a rapport and build confidence in TWO MEN AND A TRUCK services.
Educates customer on terminology, policies and procedures, anticipated delays and any additional information needed to increase customer satisfaction and improve profitability.
Prepares all daily move-related paperwork and documents, including strong computer skills.
Obtains customer feedback through regular follow-up calls, both during and after moves to ensure ongoing customer satisfaction.
Developing new marketing-sales initiatives with the franchise owner to increase brand awareness in the community.
Participate in various marketing-sales activities including networking, direct mail and charitable move coordination.
Job Qualifications
A minimum of six months to one year of customer sales and/or customer service experience is required.
High school diploma or general education degree is required.
Strong team player working productively with a range of effective selling and technical strategies.
Excellent customer service skills and effective listening and communication skills.
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Winnipeg, Manitoba. The employer at this location is Honeybrook Investments Inc.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Representative position is now open for candidates interested in the Customer Care sector. This role in Winnipeg offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
