Customer Service Specialist

💰 ₹21,600 - ₹34,560 (Est.) 📍 Noida

Job Description

We are hiring for International Voice Process.

Process Domain-Telecom

Geography-US

Work Location-Noida

Interview Rounds-RMG Screening – Video, OPS TL Round –Google meet Video, Versant , score 60 is needed ,OPS Manager Round –Team Meetings Video

Rotational shifts-Yes

Working Days-5

Transport-Both Side - 500 will be adjusted from fixed in case of an agent taking the cab services

Both Side with deduction of 1000 from fixed.

Both Side with deduction of 500 in NOIDA

Education and Experience-UG / Any Grad with min 12 months of sales/upselling experience in any International voice domain. Grad with + to 12 months of relevant sales exp also eligible

Night Shift Allowance (basis night shifts)-NA

CTC-U1 , grad : + to 12 months relevant exp : 3.5 LPA.

U1 – Grad/UG with 12 - 18 months – up to 3.+ TCTC {Approx 25k ( fixed take home post deductions) + Variables)}, U2 ( grad/UG)- >18 months –up to 4.35 TCTC { Approx 28k (fixed take home post deductions +Variables)

Loyalty Bonus (LB) Amount - above CTC-10k Loyalty Bonus paid to Verizon agents after completion of 6 months and 12 months of employment.

Loyalty Bonus (LB) - Remarks-LB applicable for 1st year Only

Employment Bond-NA

Documents required post Selection basis which Offer can be released.

• All education Doc’s (10th,12th & Grad)

• All exp letter & last 3 months salary slips

• Aadhar card is must (with DOB, Father's Name and Address on it)

• One ID proof & address Proof

💡 Quick Summary

Seeking a career-building opportunity? The Customer Service Specialist position is now open for candidates interested in the Customer Care Executive sector. This role in Noida offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.

Sponsored

Job Details

Company Name: We are hiring for International Voice Process. Process Domain-Telecom Geography-US Work Location-Noida Interview Rounds-RMG Screening – Video, OPS TL Round –Google meet Video, Versant , score 60 is needed ,OPS Manager Round –Team Meetings Video Rotational shifts-Yes Working Days-5 Transport-Both Side - 500 will be adjusted from fixed in case of an agent taking the cab services Both Side with deduction of 1000 from fixed. Both Side with deduction of 500 in NOIDA Education and Experience-UG / Any Grad with min 12 months of sales/upselling experience in any International voice domain. Grad with 9 to 12 months of relevant sales exp also eligible Night Shift Allowance (basis night shifts)-NA CTC-U1 , grad : 9 to 12 months relevant exp : 3.5 LPA. U1 – Grad/UG with 12 - 18 months – up to 3.9 TCTC {Approx 25k ( fixed take home post deductions) + Variables)}, U2 ( grad/UG)- >18 months –up to 4.35 TCTC { Approx 28k (fixed take home post deductions +Variables) Loyalty Bonus (LB) Amount - above CTC-10k Loyalty Bonus paid to Verizon agents after completion of 6 months and 12 months of employment. Loyalty Bonus (LB) - Remarks-LB applicable for 1st year Only Employment Bond-NA Documents required post Selection basis which Offer can be released. • All education Doc’s (10th,12th & Grad) • All exp letter & last 3 months salary slips • Aadhar card is must (with DOB, Father's Name and Address on it) • One ID proof & address Proof

Frequently Asked Questions

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The expected salary for Customer Service Specialist in Noida is ₹21,600 - ₹34,560 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Service Specialist is an on-site position based in Noida. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Service Specialist. Previous experience in Customer Care Executive is a plus. Freshers may also apply depending on the employer's requirements.
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